AI-Driven Customer Success Lead – Adoption & Upsell

Company IconDualEntry
Location Icon

DualEntry, building the OS for finance, seeks a seasoned CX/Account Manager to own key customer relationships and drive ERP adoption. You will lead success plans, coordinate with Product and Engineering to relay feedback, and implement scalable su...Read More>>.

Posted: October 21st, 2026
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Strategic Leader: Real Time Payments Customer Success

Company IconMastercard
Location IconCamden Town

Mastercard is seeking a Director of Customer Success to own a portfolio of Real Time Payments customers worldwide. You will lead strategic account plans, drive value, and grow the business while balancing risk and performance across product, engin...Read More>>.

Posted: October 21st, 2026
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Head of Customer Success, Enterprise, Uber Eats UK

Company IconUber Technologies Inc.
Location IconLondon

About the Role This role serves as the senior domain leader and strategic architect for the UK Enterprise Customer Success organization. You will lead, inspire, and scale an established team of ~10 Customer Success Managers (CSMs) and Acc...Read More>>.

Posted: October 21st, 2026
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EMEA Senior Director, Value-Driven Customer Success

Company IconEquinix
Location IconLondon

Equinix seeks a Senior Director to lead EMEA Enterprise Customer Success Management, translating global CS strategy into a regional operating model. The role emphasizes value realization, proactive engagement, and scaling via digital and AI to del...Read More>>.

Posted: October 21st, 2026
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Senior Director of EMEA Customer Success (Management Leader)

Company IconEquinix
Location IconLondon

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future A career at Equinix means being at the center of shaping what comes next and amplifying customer value through...Read More>>.

Posted: October 21st, 2026
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UK Enterprise Customer Success Leader: Strategy & Growth

Company IconUber
Location IconLondon

Uber is seeking a senior leader to head the UK Enterprise Customer Success organization. You will guide ~10 CSMs and ACs to drive growth, health, and platform retention for major national restaurant brands, from Rosa’s Thai to Greggs.You...Read More>>.

Posted: October 21st, 2026
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Head of Customer Success, Enterprise, Uber Eats UK

Company IconUber
Location IconLondon

About the Role This role serves as the senior domain leader and strategic architect for the UK Enterprise Customer Success organization. You will lead, inspire, and scale an established team of ~10 Customer Success Managers (CSMs) and Acc...Read More>>.

Posted: October 21st, 2026
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Global Head of Customer Success — Strategy & Scale Leader

Company IconPhrase
Location Icon

Phrase is seeking a Global Head of Customer Success to own the global CS strategy, drive retention and growth, and lead a worldwide team of CS managers and leaders. You will partner with Sales, Product, and Marketing to set the budget, KPIs, and o...Read More>>.

Posted: October 21st, 2026
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Head of Customer Success - Scaled, Revenue-Driven Leader

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconNormanton on Trent

ABR Talent is recruiting for a senior Customer Success leader to shape a scaled CS function within a UK-based SaaS provider. You will lead two CSMs, own portfolio strategy, and drive adoption and renewal outcomes with executive-level influence....Read More>>.

Posted: October 21st, 2026
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Head of Scaled Customer Success | Revenue-Driven Leader

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconCity of Edinburgh

ABR Talent is seeking a senior Customer Success leader to take the scaled CS function of a fast-growing SaaS provider. You will define operations, coach two CSMs and drive strategic customer conversations across a £4-5M ARR portfolio.You'l...Read More>>.

Posted: October 21st, 2026
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Head of Customer Success - Defence & B2G (Hybrid, London)

Company IconBurns Sheehan Limited
Location IconLondon

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Posted: October 21st, 2026
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Head of L&D Service Delivery & Customer Success

Company IconPrime8 Academy
Location IconAmersham

Head of L&D Service Delivery & Customer Success Compensation: £60k+ (depending on experience) + performance related bonus + early-stage equity (EMI scheme) Overview Are you an entrepreneurial indiv...Read More>>.

Posted: October 21st, 2026
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Senior Director, Customer Success — EMEA Strategy & Growth

Company IconConga
Location Icon

Conga is seeking a Senior Director of Customer Success to lead a team of Customer Success Managers in EMEA, overseeing a global, complex book of business. You will drive the CS methodology, build trusted relationships, and ensure tangible business...Read More>>.

Posted: October 21st, 2026
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Head of Scaled Customer Success - Revenue-Driven Executive

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconChester

ABR Talent is recruiting for a seasoned Customer Success leader to scale a SaaS CS function in a PE-backed RegTech business. You will lead two Customer Success Managers, own the strategy for a £4-5M ARR portfolio and drive executive-level convers...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Leader — Scale & Commercial Impact

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconCoventry

The confidential RegTech company in the UK is seeking a senior Customer Success leader to drive the scaled CS function. You will lead two Customer Success Managers, own a £4-5M ARR portfolio, and shape the strategy and health of the customer jour...Read More>>.

Posted: October 21st, 2026
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Lead, Scaled Customer Success — £4-5M ARR

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconWolverhampton

ABR Talent is partnering with a PE-backed Regulatory Tech business to lead the scaled Customer Success function. You will mentor two CS Managers, own strategy, health and performance of a £4-5M ARR portfolio with ~1,000 customers, and drive execu...Read More>>.

Posted: October 21st, 2026
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Head of Service Sales: Aftermarket Growth & Customer Success

Company IconSyntegon Technology GmbH
Location Icon

Kliklok, a Syntegon company based in Bristol, UK, is seeking a results-oriented service sales professional to own installed base revenue growth and aftermarket management. You will analyze machines and service history, identify high-potential acco...Read More>>.

Posted: October 21st, 2026
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Head of Scaled Customer Success — Commercial & Data-Driven

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconWoking

(Unknown) is seeking a senior Customer Success leader to take ownership of a scaled CS function. You will lead two Customer Success Managers and drive adoption, expansion, and commercial outcomes across a £4-5M ARR portfolio of nearly 1,000 custo...Read More>>.

Posted: October 21st, 2026
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Head of Scaled Customer Success (£4-5M ARR)

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconCardiff

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior Customer Success leader in the UK to shape a scaled CS function and captivate executive-level conversations. You will guide two CSMs and drive co...Read More>>.

Posted: October 21st, 2026
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Global VP, Customer Success - Growth & Retention Leader

Company IconCandex
Location IconLondon

Candex is seeking an RVP, Customer Success to oversee and enhance customer relationships with Fortune 500 clients. This role involves managing executive relationships, driving product adoption, and ensuring client satisfaction on a global scale....Read More>>.

Posted: October 21st, 2026
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EMEA Customer Success Leader: Build & Scale Team

Company IconTenex
Location IconLondon

TENEX is hiring a Customer Success leader to own the EMEA region as the first CS hire. You will manage strategic accounts, drive onboarding and value realization, and eventually scale a local CS team across time zones.You will partner with...Read More>>.

Posted: October 21st, 2026
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Oracle Service Delivery Lead — Customer Success & Growth

Company IconVersion 1
Location IconNewcastle upon Tyne

Version 1 is seeking an experienced Head of Oracle Service Delivery Management to lead the Service Delivery Management function within our Aspire Managed Services practice. You will lead a team of Service Delivery Managers, shape the service strat...Read More>>.

Posted: October 21st, 2026
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Head of Customer Success – Healthcare SaaS (UK & Ireland)

Company IconRLDatix
Location Icon

RLDatix in the UK & Ireland is seeking a Manager of Customer Success to lead a team of Customer Success Managers across the region. You will drive adoption, renewals, and advocacy while ensuring alignment with RLDatix's mission to improve healthca...Read More>>.

Posted: October 21st, 2026
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Security TAM: Drive Enterprise Security & Customer Success

Company IconCisco
Location IconChandler's Ford

Cisco invites experienced security professionals to join as a Security Technical Account Manager. You will drive the adoption and optimization of the Splunk platform for our most critical customers, serving as a trusted advisor and translating com...Read More>>.

Posted: October 21st, 2026
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Senior Talent Lead: Customer Success Hiring & Sourcing

Company IconOmnea
Location Icon

Omnea is expanding its customer-facing team and seeks a Senior Talent Lead to own hiring for Accounts Management, Customer Success, and Solutions roles. You’ll lead sourcing, outreach, pipeline development, and candidate close, partnering with c...Read More>>.

Posted: October 21st, 2026
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Customer Success Engineer II - EMEA Weekend Coverage

Company IconQumulo
Location IconLondon

Join to apply for the Customer Success Engineer II - EMEA Weekend Coverage role at QumuloJoin to apply for the Customer Success Engineer II - EMEA Weekend Coverage role at Qumulo...Read More>>.

Posted: October 21st, 2026
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Enterprise Customer Success Leader – AI-Driven Growth

Company IconJuicebox App, Inc.
Location IconLondon

Juicebox App, Inc. is hiring an Enterprise Customer Success Manager to own the full customer relationship—from onboarding, adoption, to expansion and renewal.You will guide strategic accounts through AI-powered workflows and be a trusted...Read More>>.

Posted: October 21st, 2026
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Senior European Customer Success Director - Energy & Utilities

Company Iconsees.ai
Location IconLondon

sees.ai is seeking a senior relationship owner to manage key European customers as we move from trials to large-scale rollout across Europe. The role requires fluency in French and English and the ability to navigate procurement, governance and ex...Read More>>.

Posted: October 21st, 2026
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13-Month Business Management Placement — Customer Success

Company IconComputacenter AG & Co. oHG
Location Icon

Computacenter is inviting undergraduates in their penultimate year to join a 13‑month Business Management Placement Programme. You will work with customer teams to keep critical services running for large organisations, developing relationships...Read More>>.

Posted: October 21st, 2026
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London Hybrid: Customer Success & Renewal Growth Lead

Company IconFlowla
Location IconLondon

Flowla is seeking a Senior Customer Success professional to own a portfolio of B2B SaaS customers, drive renewals and expansions, and collaborate with CRO/VPs to prove value. Youll work closely with a Solutions Engineer during onboarding, rollout,...Read More>>.

Posted: October 21st, 2026
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Team Lead, Customer Success – FX Trading Platform

Company IconDIGITEC GmbH
Location IconLondon

DIGITEC GmbH in London (and international offices) seeks a hands-on Team Lead Customer Success for its D3 and OMS platforms. You will lead a small team, own client support quality, and shape proactive, knowledge-rich CS practices with direct trade...Read More>>.

Posted: October 21st, 2026
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EMEA Regional Director, Customer Success — Lead & Scale

Company IconPixability
Location IconLondon

Pixability, a leading AI-driven video advertising platform, seeks a Regional Director of Customer Success for EMEA. Based in London, you will lead the regional CS organization, own key client relationships, and partner with Sales on renewals and e...Read More>>.

Posted: October 21st, 2026
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Strategic AI-Driven Customer Success & Renewals Lead

Company IconCloudflare
Location Icon

Cloudflare is seeking a Customer Experience Manager to lead the post-sale journey from onboarding through renewal and long-term retention. You will act as trusted advisor and commercial owner, building strategic relationships and articulating ROI....Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Lead: Global Fulfilment Account

Company IconThgingenuity
Location IconManchester

THG Ingenuity is seeking a senior client-account leader to manage one of the Fulfil portfolio's largest accounts. You will oversee governance, reporting, and cross-functional delivery across warehouse operations, transport, IT/integrations, ISC an...Read More>>.

Posted: October 21st, 2026
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Ecommerce Account Executive: Elevate Customer Success & Ops

Company IconTurnerFox Recruitment
Location IconMansfield

TurnerFox Recruitment is seeking an Ecommerce Account Executive for a growing ecommerce and fulfilment environment in Mansfield. You will be the key contact for day-to-day queries and coordinate with internal teams to action requirements.Th...Read More>>.

Posted: October 21st, 2026
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Strategic Customer Success Lead — Global Fulfilment Ops

Company IconTHG Ingenuity
Location IconManchester

THG Ingenuity in Manchester is seeking a Senior Customer Success Manager - Operations to own a high-visibility client account across B2B/B2C fulfilment, NPI and commercial activity, coordinating client leadership with THG teams.You will dri...Read More>>.

Posted: October 21st, 2026
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Customer Success Lead, Dairy SaaS & Data Insights

Company IconGEA Germany GmbH
Location IconBelfast

GEA Germany GmbH is seeking an experienced Customer Success Leader in Belfast, Northern Ireland. The role involves leading a team to support farms in deploying the CattleEye product, ensuring successful customer onboarding and retention.You...Read More>>.

Posted: October 21st, 2026
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Head of Customer Success - FX Platforms & Trading Tools

Company IconDIGITEC GmbH
Location IconLondon

DIGITEC GmbH is seeking a Team Lead Customer Success to lead the D3 and OMS client support for banks, traders and tech teams. You’ll build processes, own onboarding, and shape a proactive function working closely with Product, Sales and Engineer...Read More>>.

Posted: October 21st, 2026
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Customer Success Team Lead - SaaS Growth & Retention

Company IconStepStone Group
Location IconManchester

The Stepstone Group is seeking a Customer Success Team Manager to lead a UK-based team of Customer Success Managers. You will coach staff, drive retention, and contribute to sustainable revenue growth by delivering outstanding customer outcomes an...Read More>>.

Posted: October 21st, 2026
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AI Solutions, Client Delivery & Customer Success Associate

Company IconElvis Eckardt Recruitment
Location IconManchester

AI Solutions, Client Delivery & Customer Success AssociatePosition: AI Solutions, Client Delivery & Customer Success AssociateLocation: ManchesterAbout the Company:...Read More>>.

Posted: October 21st, 2026
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Mid-Market Customer Success Leader, Healthcare SaaS

Company IconHeidi Health Corp.
Location IconLondon

Heidi is hiring a commercially driven Mid-Market Customer Success Manager to own a portfolio of ~50 accounts and a ~£2.5M ARR book across UK healthcare organisations. You will manage a full quota, forecast pipelines, and partner with Account Exec...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Partner — Onboarding & Adoption Leader

Company IconMonotype
Location IconLondon

Monotype, a leading SaaS provider, is seeking a Sr. Customer Success Manager to help customers adopt, optimize, and realize maximum value from our platform. You will own strategic onboarding and configure enterprise accounts while driving adoption...Read More>>.

Posted: October 21st, 2026
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Head of Regional Customer Success (EMEA) – Hybrid Leader

Company IconSailPoint Technologies Holdings, Inc.
Location IconLondon

SailPoint is seeking a Manager, Customer Success to lead a regional team of Customer Success Managers in the London area. The role focuses on value delivery, retention, and cross-functional coordination, with no quota-carrying sales responsibiliti...Read More>>.

Posted: October 21st, 2026
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EMEA Customer Success Engineer - Strategic Tech Partner

Company Iconincident
Location IconLondon

incident.io is seeking its first Customer Success Engineer in EMEA. You will shape the team and ensure our most complex customers are built to scale, not just set up for go-live.As a strategic technical partner, you’ll own onboarding, mig...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Engineer, API - Duffel, London

Company IconVacations Worldwide
Location IconLondon

Senior Customer Success Engineer, API - Duffel, LondonSenior Customer Success Engineer, API - Duffel, LondonThe posting opens with a clear filter: if you have a passion for helping customers and solving challenging te...Read More>>.

Posted: October 21st, 2026
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Customer Success Lead - London Fintech & Data Adoption

Company IconAlpha Financial Markets Consulting
Location IconLondon

Aiviq, a fintech company, is building a new Customer Success Manager role to own day-to-day health of customer relationships and drive adoption of our cloud-based data platform.You will partner with Sales and cross‑functional teams to ena...Read More>>.

Posted: October 21st, 2026
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German-Speaking Customer Success Associate – Scale Adoption

Company IconMoody's Corporation
Location IconManchester

Moody's Corporation seeks a customer-centric professional to drive success across the customer lifecycle, from onboarding to retention. You will act as a trusted advisor, share best practices, and lead engagements such as webinars to empower clien...Read More>>.

Posted: October 21st, 2026
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Senior E‑Commerce Customer Success & Insights Lead

Company IconUnipart Technologies Group
Location IconDoncaster

Unipart Technologies Group in Doncaster is seeking a Senior Customer Service Advisor to bridge customers on our e-commerce site with internal operations. Based at Trax Park, you will handle complex order inquiries and collaborate with the Commerci...Read More>>.

Posted: October 21st, 2026
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XSIAM Delivery Lead: Customer Success & SIEM Automation

Company IconPalo Alto Networks, Inc.
Location IconLondon

Palo Alto Networks is seeking a seasoned Customer Success professional to lead onboarding and ongoing guidance for Managed XSIAM customers. You will collect security data, identify improvement opportunities, and advise on best practices for alert...Read More>>.

Posted: October 21st, 2026
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Customer Success Strategist: AI‑Driven Global Accounts

Company IconMoody's Corporation
Location IconWhitehall

Moody's Corporation in the United Kingdom is seeking a Customer Success professional to drive adoption, health and retention across a diverse client base. You will act as a trusted advisor, share best practices, and host training webinars to empow...Read More>>.

Posted: October 21st, 2026
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