Company: THG Ingenuity
Location: Manchester
Job Description:
THG Ingenuity in Manchester is seeking a Senior Customer Success Manager – Operations to own a high-visibility client account across B2B/B2C fulfilment, NPI and commercial activity, coordinating client leadership with THG teams.
You will drive governance, reporting and escalations, translate client requirements into internal actions across warehouse operations, transport, IT/integrations, ISC and commercial, and partner with executives to deliver outcomes.
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Posted: October 21st, 2026