Director of Customer Experience & Success

Company IconTrade Mastermind
Location IconPeterborough

Director of Customer Experience & SuccessSalary: £100,000 £120,000 per annumLocation: Peterborough – Full-Time, Office-BasedJob Type: Full-Time, Per...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization

Company IconAmazonWebServices
Location IconLondon

Overview In this role you lead strategic transformation for enterprises adopting Amazon Kiro and AWS Gen AI, shaping AI-driven digital product delivery at scale. You partner with cross-functional teams to design repeatable frameworks, influ...Read More>>.

Posted: October 10th, 2026
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Leader Customer Success Digital Europe London - United Kingdom - Full Time

Company IconQuadient
Location IconLondon

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and bu...Read More>>.

Posted: October 21st, 2026
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ERP Customer Success Lead — AI-Driven Finance OS

Company IconDualEntry
Location IconLondon

DualEntry is seeking a Customer Success / Accounts Lead to own end-to-end account management, drive ERP adoption, and become the primary escalation point after go-live. You will manage key relationships, run success plans, and lead regular check-i...Read More>>.

Posted: October 21st, 2026
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Founding Customer Deployment & Success Lead

Company IconGet Hive
Location IconLondon

Hive customers are not buying software to admire it. They are trusting us with workflows that affect client delivery, capacity and revenue.You will make sure every founding partner gets to value quickly and confidently. You will help turn t...Read More>>.

Posted: October 21st, 2026
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Head of Scaled Customer Success: Drive £4-5M ARR

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconSheffield

ABR Talent is helping a fast-growing Regulatory Technology business scale its Customer Success function. You will lead two Customer Success Managers and shape how a modern scale CS organisation operates, influencing commercial outcomes across a £...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Leader — £4-5M ARR Strategy Growth

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconHawton

Unknown is seeking a senior Customer Success leader to define how a modern scaled CS function operates and to lead two Customer Success Managers. You will be a visible, customer-facing leader driving adoption and commercial outcomes across a £4-5...Read More>>.

Posted: October 21st, 2026
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Senior Leader, Scaled Customer Success | £4-5M ARR

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconBradley Stoke

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses in the United Kingdom is seeking a senior Customer Success leader to scale a high-growth SaaS business. You will lead two Customer Success Managers, own the strategy...Read More>>.

Posted: October 21st, 2026
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Senior Strategic Customer Success Leader | £4-5M ARR

Company IconABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location IconNottingham

ABR Talent is recruiting on behalf of a PE-backed Regulatory Technology business looking to scale its Customer Success function in the UK. The role leads two Customer Success Managers and sits at the senior level, driving strategic conversations a...Read More>>.

Posted: October 21st, 2026
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Head of Customer Success at VC backed Aviation Tech startup (£80-100k)

Company IconJumpstart
Location IconLondon

The job hunting process is sh*t so we flipped it on its head. With Jumpstart, roles at high-growth startups find you. Right now, we're hiring a Head of Customer Success at a 115-person Series A startup building the operating system for airp...Read More>>.

Posted: October 21st, 2026
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Expert Opportunity - Head of Customer Success ($70/hr, up to $1,400/week)

Company IconEthos
Location IconLondon

About This Opportunity We're working with a leading foundational AI lab to find experienced heads of customer success who can help train their latest language model on professional document, spreadsheet, and slide deck tasks. We...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization

Company IconAmazon Inc.
Location IconLondon

Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization Job ID: 10544698 | AWS EMEA SARL (UK Branch) AWS is seeking a Senior Customer Success Specialist - AI Driven Digital Product Delivery to lea...Read More>>.

Posted: October 21st, 2026
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Associate Director, Customer Success — AI-Driven Banking Solutions

Company IconMoody's
Location IconLondon

Moody’s Investors Service in Greater London seeks a senior customer engagement professional to drive adoption and long-term value across the Banking Solutions portfolio. You will develop deep understanding of customer objectives and usage across...Read More>>.

Posted: October 21st, 2026
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Expert Opportunity - VP of Customer Success ($70/hr, up to $1,400/week)

Company IconEthos
Location IconLondon

About This Opportunity We're working with a leading foundational AI lab to find experienced vps of customer success who can help train their latest language model on professional document, spreadsheet, and slide deck tasks. We'r...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization

Company IconAmazon Web Services (AWS)
Location IconManchester

Description AWS is seeking a Senior Customer Success Specialist - AI Driven Digital Product Delivery to lead strategic transformation initiatives for organizations adopting Amazon Kiro and AWS's generative AI platform to revolutionize how...Read More>>.

Posted: October 21st, 2026
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Chief Customer Experience & Success

Company IconTrade Mastermind Ltd
Location IconPeterborough

Trade Mastermind Ltd is seeking a Director of Customer Experience & Success in Peterborough. You will own the entire participant journey from onboarding to ongoing development and long-term success, ensuring measurable outcomes for clients....Read More>>.

Posted: October 21st, 2026
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Director of Customer Experience & Success

Company IconTrade Mastermind Ltd
Location IconPeterborough

Director of Customer Experience & SuccessLocation: Peterborough – Full-Time, Office-BasedJob Type: Full-Time, PermanentAbout Trade MastermindTrade Mastermind is a leading UK business education and co...Read More>>.

Posted: October 21st, 2026
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Director of Customer Experience & Success

Company IconTrade Recruit
Location IconPeterborough

Director of Customer Experience & SuccessSalary: £100,000 £120,000 per annumLocation: Peterborough – Full-Time, Office-BasedJob Type: Full-Time, PermanentAbout Trade MastermindTrade Mastermind is a leadin...Read More>>.

Posted: October 21st, 2026
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Executive Account Manager – Social Media Marketing Strategy and Customer Success - Premium & Lu[...]

Company IconHAMPSHIRE JEFFREYS - The digital marketing agency for premium brands
Location IconLondon

Executive Account Manager – Social Media Marketing Strategy and Customer Success - Premium & Luxury Hospitality & PropertyExecutive Account Manager – Social Media Marketing Strategy and Customer Success - Premium & Luxury Hospitality...Read More>>.

Posted: October 21st, 2026
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Senior Principal Customer Success Leader — AI & Exec Advisor

Company IconAtlassian
Location Icon

Atlassian is seeking a Senior Customer Success professional to lead executive engagements and strategic programs with global enterprise customers. You will build trusted relationships with C-suite leaders and drive measurable outcomes through adop...Read More>>.

Posted: October 21st, 2026
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Remote CS Lead — Build & Scale New Customer Success Team

Company IconOctopus Legacy Limited
Location Icon

Octopus Legacy is building a founding Customer Success team and seeks a Customer Success Manager to own day-to-day running, performance and development of the team, spanning bereavement support, onboarding and executor help, while aligning with Ne...Read More>>.

Posted: October 21st, 2026
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Director, Customer Success at AI Retail Media AdTech SaaS

Company IconGrey Matter Recruitment
Location Icon

Director, Customer Success – AI Retail Media AdTech SaaS Exciting opportunity to join a hyper‑growth Retail Media AdTech platform transforming how the world’s leading eCommerce brands approach omnichannel advertising. Own key ent...Read More>>.

Posted: October 21st, 2026
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Enterprise Customer Success Lead – AI-Driven Growth (EMEA)

Company IconKlaviyo
Location IconLondon

Klaviyo is hiring Customer Success Professionals (CSMs) for our London office in a hybrid setup (3 days in office). You will drive customer outcomes, build strong relationships with multiple stakeholders, and leverage CRM, data analytics and marke...Read More>>.

Posted: October 21st, 2026
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Customer Success Team Lead — Scale Adoption in M&A Deals

Company IconS&P Global, Inc.
Location IconLondon

S&P Global Market Intelligence in London seeks an experienced Customer Success Team Lead to build and manage a high-performing CS team. You will coach managers, set standards, and partner with Product, Sales, Marketing and Account Management to ma...Read More>>.

Posted: October 21st, 2026
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Customer Success Lead, Open Pro — Drive Adoption & Growth

Company IconWPP
Location IconLondon

WPP is seeking a Customer Success Lead to drive client adoption, build user capability, and ensure customers realise lasting value from Open Pro. You will own a portfolio of clients, guiding their journey from onboarding to sustained adoption and...Read More>>.

Posted: October 21st, 2026
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Europe SaaS Customer Success Lead — AI-Driven Growth

Company IconCarta, Inc.
Location IconLondon

Carta, Inc. is seeking a Customer Success Manager to manage a diverse EMEA book of business across SMB, Mid-Market and Enterprise for London-based operations.You will act as a trusted advisor, driving engagement, retention and renewals usin...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Associate — Global Banking Experience & Intelligence

Company IconJPMorgan Chase & Co.
Location IconLondon

Excited by the opportunity to support and enable innovative global banking products and capabilities in an agile, environment-backed by one of the world’s leading financial services firms?Join our Banking & Sales Enablement Customer Succe...Read More>>.

Posted: October 21st, 2026
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Customer Success Associate – Join an exciting, scaling EdTech and have high ownership of your work

Company IconConnecting Education
Location IconLondon

Are you a super bright Customer Success professional? Are you bored and looking for more from your work? Interested in tech and want to work with smart people? This might be the role for you! The company Our client is a young an...Read More>>.

Posted: October 21st, 2026
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Customer Success Associate: AI-Driven Growth & Global Engagement

Company IconMoody's
Location IconManchester

Moody's Investors Service in Manchester is seeking a customer success professional with 2+ years of experience to drive adoption, retention, and overall customer satisfaction across the lifecycle. You will act as a trusted advisor, share best prac...Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Associate — Global Banking Experience & Intelligence

Company IconJPMorganChase
Location IconLondon

Job DescriptionExcited by the opportunity to support and enable innovative global banking products and capabilities in an agile, environment—backed by one of the world's leading financial services firms?Job DescriptionExcited by t...Read More>>.

Posted: October 21st, 2026
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Hybrid Growth-Focused Customer Success Exec – Construction SaaS

Company IconHubexo
Location IconBournemouth

Hubexo seeks a Customer Success Manager located in Bournemouth, focusing on customer engagement and retention. You will manage a wide portfolio of Glenigan subscribers, ensuring they maximize their use of our construction intelligence software....Read More>>.

Posted: October 21st, 2026
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Senior Customer Success Associate — Global Banking Experience & Intelligence

Company IconAumni
Location IconLondon

Excited by the opportunity to support and enable innovative global banking products and capabilities in an agile, environment—backed by one of the world’s leading financial services firms? Join our Banking & Sales Enablement Customer Su...Read More>>.

Posted: October 21st, 2026
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Sustainability Business Development & Customer Success Officer | Nature & Biodiversity Data (IBAT)

Company IconIntegrated Biodiversity Assessment Tool (IBAT)
Location IconCambridge

We’re BirdLife International, the only global Partnership conserving birds and all life on our planet. We exist to give one voice to nature, and to unite and strengthen conservation across borders. We are looking for an IBAT Biodiversi...Read More>>.

Posted: October 21st, 2026
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Global AV Service Delivery Lead – AI & Customer Success

Company IconproAV Ltd
Location IconLondon

proAV Ltd. in Egham is seeking an experienced Service Delivery Manager to own the day-to-day service delivery for key client accounts.You will ensure SLA/KPI compliance, manage relationships at operational and management levels, and drive c...Read More>>.

Posted: October 21st, 2026
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Customer Operations & Success Executive

Company IconFundingcircle
Location IconLondon

Funding Circle in London is hiring a Customer Operations Executive to support the Sales & Operations Channels. You’ll deliver customer value by handling inquiries via email or phone and updating the Salesforce CRM so loan applications move smoot...Read More>>.

Posted: October 21st, 2026
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Law Firm Customer Success Lead | Hybrid + Car Allowance

Company Iconenable recruitment | B Corp
Location IconBath

enable recruitment | B Corp in Bath/Leeds offers a hybrid Customer Success Consultant role supporting law firms across the UK. You will manage client portfolios, build strong relationships and drive value from our software through training and bus...Read More>>.

Posted: October 21st, 2026
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Account Executive - SAP Academy for Customer Success - UK (Hybrid)

Company IconSAP
Location IconLondon

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging...Read More>>.

Posted: October 21st, 2026
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Founding Customer Success Engineer | Cybersecurity Start-Up | London

Company IconOho Group
Location IconLondon

Founding Customer Success Engineer | Cybersecurity Start Up | London Founding Customer Success Engineer required for a high-growth cybersecurity start-up with an established and expanding enterprise customer base. The product ha...Read More>>.

Posted: September 22nd, 2026
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Partner-Sales & Customer Success- BPO/CX | Europe | Travel & Hospitality

Company IconIGT Solutions
Location Icon

Talent Acquisition Professional - Leadership Hiring at IGT Solutions About Organization - IGT Solutions Pvt Ltd IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. I...Read More>>.

Posted: September 22nd, 2026
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Director, Customer Experience & Success Strategy

Company IconTrade Recruit
Location IconPeterborough

Trade Mastermind seeks a Director of Customer Experience & Success to own the customer journey from onboarding through ongoing development and retention. You will define and implement a measurable customer success strategy, KPIs and outcomes, work...Read More>>.

Posted: October 9th, 2026
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Director, Real Time Payments Customer Success (12-Month)

Company IconMastercard
Location IconLondon

Mastercard seeks a Director, Customer Success for Real Time Payments International on a maternity cover basis. The role is a fixed-term assignment focused on strategic account leadership, delivering value from RTP solutions and driving growth acro...Read More>>.

Posted: October 17th, 2026
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Part-Time Customer Success & Sales Agent (Car Rental)

Company IconSixt-
Location IconEast Midlands

Sixt Rent A Car Limited in the United Kingdom is seeking a part-time branch team member focused on customer service and sales. You will manage our vehicle fleet, handle rental agreements, and learn all vehicle details with us while supporting bran...Read More>>.

Posted: August 28th, 2026
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Office-Based Customer Success & Sales Support Rep (Cheltenham)

Company IconCelnor Group
Location IconCheltenham

Calbarrie Compliance Services Ltd in Cheltenham is seeking a Customer Service Representative to support the sales team, maintain accurate customer records and handle enquiries by phone and email. This permanent, full-time position is based in the...Read More>>.

Posted: August 29th, 2026
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Customer Success Engineer at VC backed PropTech AI startup (£50-70k)

Company IconJumpstart
Location IconLondon

The job hunting process is sh*t so we flipped it on its head. With Jumpstart, roles at high-growth startups find you.Right now, we're hiring a Customer Success Engineer at a Series A AI startup building an AI colleague for real estate teams...Read More>>.

Posted: October 15th, 2026
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Manufacturing Tech: Customer Onboarding & Success

Company IconSierra 57 Consult Ltd
Location IconBrixworth

Sierra 57 Consult Ltd in the United Kingdom is seeking a Customer Success & Onboarding Specialist to guide new customers through software onboarding and training while providing ongoing technical and customer support to manufacturers across the UK...Read More>>.

Posted: October 16th, 2026
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Senior Support Specialist/Customer Success, Desktop Perplexity (London, Belgrade, Berlin)

Company IconPerplexity
Location IconLondon

About the Role We are seeking talented Customer User Support to join our team and support users of our desktop apps. In this role, you will help users solve challenging technical issues and maximize value from our AI-native browsing exper...Read More>>.

Posted: October 21st, 2026
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