Principal Customer Success Manager

Company IconNasuni
Location IconLondon

Overview In this role you will own the post‑sales relationship for a portfolio of strategic customers across EMEA, driving adoption, retention and measurable business outcomes. You will partner with executives and champions to lead value-...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager

Company IconSymphonyAI
Location IconLondon

Overview In this role you own strategic, multi-country accounts in EMEA, driving renewals, expansions, and value realization. You will align with customer success, delivery, product, and sales to ensure on-time implementations and measurabl...Read More>>.

Posted: September 30th, 2026
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Senior Customer Success Manager

Company IconMongoDB
Location IconLondon

Overview In this role you will serve as a strategic advisor and primary contact for MongoDB end users, guiding technical and account-centric initiatives across Sales, Professional Services, and Solutions Architects. You will own a defined p...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - SMB

Company IconGearset
Location IconCambridge

Overview You will manage a sizeable SMB portfolio, acting as a trusted advisor to help customers achieve Salesforce DevOps goals and realize value from Gearset. By driving retention, adoption, and expansion, you partner with cross-functiona...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - Housing

Company IconNEC Software Solutions
Location Icon

Overview In this role you own the end-to-end NEC Housing Solution for customers, ensuring cross‑module coherence and policy alignment. You’ll lead design decisions, resolve cross‑team conflicts, and translate business policies into sy...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager

Company Iconhyperexponential
Location IconLondon

Overview In this role, you’ll join hx’s Global Customer Success team to build trusted, strategic relationships with enterprise insurers and drive measurable value through adoption and renewals. You will work cross-functionally with Sale...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager

Company IconNoa Recruitment
Location IconLondon

Overview In this role you drive customer success for a technology business expanding its UK operations. You’ll manage key accounts, lead client engagements, and shape renewal and success strategies within a hybrid work setup. You collabor...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager - MM

Company IconGearset
Location IconCambridge

Overview As Premier Customer Success Manager at Gearset, you’ll nurture trusted relationships with top customers and drive sustained value from Gearset. You will own 80–100 accounts, prioritising impact and renewal outcomes while collab...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager II

Company IconBraze
Location IconLondon

Overview In this role, you help agile, technology-focused brands realize value from Braze by aligning with sales, driving renewals and retention, and guiding customers to adopt and expand Braze features. You are the main advisor for clients...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconeGain Communications
Location IconNewbury

Overview As Senior Customer Success Manager at eGain, you’ll guide strategic enterprise relationships to maximize adoption and ROI of our AI-powered knowledge platform. You will align client AI priorities with knowledge management roadmap...Read More>>.

Posted: October 1st, 2026
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Product Customer Success Manager

Company IconNICE Systems
Location IconLondon

Overview In this role, you will own a portfolio of enterprise customers and drive real business value from Proactive AI Agent. You’ll combine data analysis with deep client engagement to ensure renewal and expansion, guiding cross-functio...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager (EMEA)

Company IconCloudBees
Location IconLondon

Overview In this role you are the strategic quarterback for a portfolio of enterprise customers, guiding them from deployment to ongoing value realization. You build trusted partnerships with executive sponsors, coordinate cross-functional...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconIntercom
Location IconLondon

Overview In this Strategic CSM role, you partner with our largest, most complex customers to drive AI-driven support transformations using Fin. You’ll guide executive stakeholders through scoping, adoption, and measurable outcomes, shapin...Read More>>.

Posted: October 1st, 2026
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Sr. Customer Success Manager

Company IconMonotype Imaging
Location IconLondon

Overview In this role you help customers adopt, optimize, and realize maximum value from our SaaS platform. You manage a defined book of business, guide onboarding, and maintain proactive engagement to achieve outcomes across the lifecycle....Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconFlexera Software
Location Icon

Overview As a Customer Success Manager, you own strategic enterprise accounts deploying Flexera solutions across cloud and on-premises, guiding value realization and renewals. You’ll manage the portfolio through the full lifecycle, coordi...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager

Company IconBloomReach
Location Icon

Overview In this role you guide customers through a digital experience transformation using the Bloomreach platform. You will partner with customer and internal teams to turn vision into reality, delivering maximum business value and acting...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager

Company IconBilltrust
Location IconHow

Overview Join Billtrust, a leader in AI-first fintech for accounts receivable workflow. In this role you will help deliver AI-powered solutions across the AR lifecycle for world‑class brands, collaborating across teams to drive measurable...Read More>>.

Posted: October 1st, 2026
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Technical Customer Success Manager

Company IconChronos Consulting
Location IconLondon

Overview In this role you will guide enterprise IT customers through the adoption and optimization of a cutting-edge SaaS Digital Experience Management platform. You will work closely with cross-functional teams to understand customer needs...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconCarta
Location IconLondon

Overview In this role you will own the health and success of Carta Europe’s mid-market to enterprise customer base, driving adoption and retention. You’ll act as a trusted advisor, collaborating with cross-functional teams to maximize v...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager, Metronome

Company IconStripe
Location IconLondon

Overview In this role you will act as a trusted advisor to Stripe customers, optimizing value from the Revenue and Finance Automation (RFA) product suite. You’ll collaborate with account teams and senior leadership across business, produc...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager

Company IconDigitalGenius
Location IconLondon

Overview As Customer Success Manager at DigitalGenius you drive post-sales engagement for UK and EU clients, shaping implementations and ensuring KPI achievement. You collaborate with cross-functional teams to deliver value, renewals, and c...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager, U.K.

Company IconWunderkind
Location IconLondon

Overview In this role you help senior leaders at landmark brands solve digital problems using Wunderkind’s software. You’ll manage enterprise relationships, design onboarding and strategy, and drive campaign execution and optimization t...Read More>>.

Posted: October 1st, 2026
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Enterprise Customer Success Manager

Company IconTripActions
Location IconLondon

Overview In this role you will serve as a trusted advisor to strategic enterprise customers, guiding onboarding, adoption, and ongoing value realization of our platform. You will collaborate with cross-functional teams to align on business...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager - iGaming

Company IconTrueLayer
Location IconLondon

Overview As a Customer Success Manager at TrueLayer, you will be a trusted advisor for our largest merchants, driving adoption and revenue growth at checkout in the Pay by Bank ecosystem. You will own a strategic portfolio in the iGaming ve...Read More>>.

Posted: October 1st, 2026
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Strategic Customer Success Manager (SaaS)

Company IconZebra Technologies Corporation
Location IconBourne End

Overview In this strategic, high-visibility role you act as the post-sales trusted advisor for 5–6 major enterprise retail accounts within the UKI and Nordics. You drive adoption of both hardware and SaaS solutions, coordinate with cross-...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconKinaxis
Location Icon

Overview In this Senior Customer Success Manager role, you partner with large enterprise customers to realize the full value of Kinaxis solutions and drive sustainable growth. You’ll lead governance for key accounts, champion adoption, an...Read More>>.

Posted: October 2nd, 2026
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Customer Success Manager (EMEA)

Company IconImmuta
Location IconLondon

Overview In this Senior CSM role for EMEA, you guide enterprise customers through onboarding, adoption, and renewal of Immuta’s Data Authorization Platform. You partner with senior stakeholders to define success and drive measurable outco...Read More>>.

Posted: October 3rd, 2026
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Customer Success Manager

Company IconStripe
Location IconLondon

Overview As a Customer Success Manager, you will steward a portfolio of enterprise Stripe customers, delivering proactive workshops, reviews, and payments insights to enable growth and maximize value. You will collaborate with sales, techni...Read More>>.

Posted: October 4th, 2026
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Customer Success Manager - UKI

Company IconHubSpot
Location Icon

Overview In this Customer Success Manager role, you guide 150–180 customer relationships, driving value with HubSpot’s AI-powered platform. You act as a trusted, cross-functional advisor to diverse customers, aligning goals with resourc...Read More>>.

Posted: October 6th, 2026
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Senior Customer Success Manager

Company IconYext
Location IconLondon

Overview In this role you drive adoption and value realization for enterprise clients on Yext’s visibility platform. You collaborate with sales, product, and GTM teams to align solutions with client objectives, manage renewals, and identi...Read More>>.

Posted: October 6th, 2026
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Senior Enterprise Customer Success Manager

Company IconPleo
Location IconLondon

Overview In this role you will oversee a portfolio of large, strategic enterprise customers to drive measurable business outcomes and long-term value with Pleo. You’ll act as a trusted advisor, coordinating across multiple internal teams...Read More>>.

Posted: October 8th, 2026
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Senior Customer Success Manager (UK)

Company IconDragos
Location Icon

Overview As a Europe-facing Customer Success Manager, you serve as a trusted advisor guiding industrial clients from onboarding through renewal. You drive adoption, ensure value realization, and align Dragos solutions with customers’ oper...Read More>>.

Posted: October 10th, 2026
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Senior Customer Success Manager

Company IconBraze
Location IconLondon

Overview In this role, you help agile, technology-focused brands realize value from Braze by guiding strategic adoption and renewal efforts. You partner with account executives to align on commercial goals and serve as the main trusted advi...Read More>>.

Posted: October 10th, 2026
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Customer Success Manager - French Speaking

Company IconBusuu
Location IconLondon

Overview As a Customer Success Manager at Busuu, you help customers achieve tangible outcomes with our language solutions. You’ll build lasting client relationships, ensure adoption and goal attainment, and drive retention and expansion i...Read More>>.

Posted: October 10th, 2026
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Senior Customer Success Manager, Corporate

Company IconAlphaSense
Location IconLondon

Overview As Senior Customer Success Manager, you will lead strategic, high-value corporate accounts to drive adoption, ROI, and renewal across global divisions. You’ll combine industry and product expertise with executive-level communicat...Read More>>.

Posted: October 10th, 2026
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Senior Customer Success Manager (French speaking)

Company IconFlexera Software
Location Icon

Overview In this role you drive value for enterprise Flexera customers across cloud and on-premises deployments. You act as the account owner, guiding renewals, expansions, and cross-functional collaboration to ensure measurable outcomes. Y...Read More>>.

Posted: October 11th, 2026
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Senior Technical Customer Success Manager (Veza)

Company IconServiceNow
Location IconLondon

Overview In this role you drive end-to-end success for a defined portfolio, aligning executive stakeholders and delivering measurable value. You own outcomes, orchestrate cross-functional resources, and guide customers from deployment to du...Read More>>.

Posted: October 11th, 2026
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Manager, Customer Success

Company IconCato Networks
Location IconLondon

Overview As Manager of Customer Success for UK/I, you will lead a regional team of CSMs to drive health, adoption, renewal, and growth across the book of business. You will collaborate with cross-functional partners to deliver value and orc...Read More>>.

Posted: October 12th, 2026
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Senior Manager Customer Success

Company IconAQA
Location IconManchester

Overview In this Senior Manager role, you will lead a large customer-facing operation within AQA, guiding around 50 permanent colleagues and seasonal teams during peaks. You’ll shape a high-performing culture, empower leaders, and partner...Read More>>.

Posted: October 16th, 2026
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Customer Success Manager

Company IconExostar LLC
Location Icon

The Customer Success Manager (CSM) is a key member of Exostar’s Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they realize maximum value from the Exostar platform, and help th...Read More>>.

Posted: October 4th, 2026
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Founding Customer Success Manager, SME & Growth Sales Sales • London EMEA , London London

Company IconAirwallex
Location IconLondon

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – inc...Read More>>.

Posted: October 8th, 2026
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Senior Customer Success Operations Manager - AdTech - (12-Month FTC)

Company IconPubMatic
Location IconLondon

12 Month FTC - Maternity cover. Join PubMatic’s Customer Success team in EMEA and play a key role in helping leading publishers maximise the value of our platform. About The Role As a Senior Customer Success Operations Man...Read More>>.

Posted: October 15th, 2026
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Senior Customer Success Ops Manager - AdTech (Hybrid)

Company IconPubMatic
Location IconLondon

PubMatic is seeking a Senior Customer Success Operations Manager for a 12-month fixed-term maternity cover in the EMEA region. You will oversee technical integrations, optimize performance, and act as the trusted partner to publishers across the r...Read More>>.

Posted: October 15th, 2026
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