Job DescriptionRecruit4staff are representing a well-established Environmental Services business in their search for a Complaints Handler to work in Wrexham\nJob Details...Read More>>.

Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Zopa is seeking a senior leader to head complaints across its multi-product digital bank. You will set standards for customer outcomes, quality, and regulatory controls while guiding a growing team through a major transformation.You will st...Read More>>.

Randstad Technologies Recruitment in Newcastle upon Tyne is seeking a Regulatory Supervisor to lead and develop a dedicated team of Regulatory Agents focused on Customer Outcome Testing.The role emphasizes coaching, performance management,...Read More>>.

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.

Why Join Us? Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate. You will join a multi-award-winning company, with over 800 talented people committed to deliver...Read More>>.

Onecom Ltd. is seeking a Customer Resolutions Team Manager to lead our Complaints and Quality Control functions, shaping how we handle complaints and translate customer feedback into action. You’ll coach a multi-disciplined team, influence senio...Read More>>.

Marcus by Goldman Sachs Complaints Leader role in Birmingham seeks an experienced leader to oversee complaint management for a fast-paced consumer banking environment. You will coach specialists, escalate complex inquiries, and ensure timely, high...Read More>>.

About the RoleFlogas / Budget Energy is seeking a proactive, organised, and customer-focused Complaints Coordinator to join our Customer Experience team. Th...Read More>>.

Customer Service Administrator / Call HandlerNewry Area | 37.5 Hours per Week | Monday-Friday, 9:00am-5:00pmOngoing Tempor...Read More>>.

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role. Ready to make someone's day this Christmas? Join Boots as a Seasonal Customer Advisor and be part of s...Read More>>.

Location: Belfast, 5 Lanyon Place, Belfast, BT1 3BT Pay Rates: £13.97 - £32.55 per hour (depending on shift pattern)Start Date: 02/11/2026Full-Time: 37.5 Hours pe...Read More>>.

Call HandlerHours of Work: Full-TimeLocation:Greater Belfast, Armagh, Maydown.Closing Date/Time: 9th November 2026 at 3pmReference Number:...Read More>>.

Your new company A well-established and highly respected utility organisation is seeking a Customer Advisor to join its busy Customer Services team. This is an excellent opportunity to work within a customer-focused environ...Read More>>.

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Customer Service Contact Centre – Complaints AdvisorGot a calm head and a knack for turning unhappy customers into satisfied ones?We are looking for a dedicated Complaints Advisor to join our contact centre team with...Read More>>.

People Solutions is recruiting a Customer Service Advisor for its West Bromwich site in the West Midlands. This Permanent role offers a salary of £26,000–£28,000 and a Monday–Friday 9am–5pm schedule, with no weekend work.You will ha...Read More>>.

Haringey Council is seeking an experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service, ensuring prompt Stage 1 responses, handling Member Enquiries, FOI requests, DSARs and Ombudsman investigations.You will prov...Read More>>.

Complaint Handler - Square 4 (Leeds)Permanent Role - HybridSquare 4 Partners is an award-winning professional services firm supporting regulated financial services businesses. We were founded with a clear vision; to support...Read More>>.

Job Title: Complaint Handler Salary: £27,500 - 35hrs per week Location: Glasgow Shifts: Hybrid working 3 days office, 2 days from home. Shift range between 8 am to 8 pm Mon to Fri and 9 am to 6 pm Sat/Sun Are yo...Read More>>.

Customer Complaints Handler - Nottingham (Hybrid)We're currently recruiting for a Customer Complaints Handler role based in Nottingham, offering a fantastic opportunity to join a customer-focused organisation with excellent ea...Read More>>.

Step into an exciting permanent opportunity with a well-established social landlord based in Edgbaston, Birmingham, where you’ll play a key role in strengthening the Customer Resolution service, improving tenant outcomes and turning compl...Read More>>.

Niyaa People is recruiting for a permanent Customer Resolution Manager in Edgbaston, Birmingham. You will lead the Customer Resolution team, drive compliant housing Ombudsman processes and deliver swift, fair outcomes for tenants.You’ll c...Read More>>.

Wmjobs is recruiting a Customer Feedback Coordinator to join the ACE Directorate, overseeing the overview and monitoring of customer feedback to meet our customers' expectations.The successful candidate will be proactive, highly motivated a...Read More>>.

ACE Directorate is seeking a Customer Feedback Coordinator to oversee the overview and monitoring of customer feedback within the organisation to ensure it meets our customer’s expectations. The successful candidate will be proactive, highly mot...Read More>>.

Senior Complaint Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Preston Reporting To: Suzanne Wilcock Description Customer Relatio...Read More>>.

Davies in Preston is seeking a Senior Complaint Handler to lead investigations into complex insurance complaints and ensure fair, evidence-based outcomes. You will balance regulatory requirements with customer care, escalating where needed and coa...Read More>>.

Are you fluent in Polish and English whilst passionate about helping customers? Do you enjoy investigating and resolving issues with care and precision? If so, we have the perfect role for you!Join one of the world’s largest insurance com...Read More>>.

Are you fluent in Polish and English whilst passionate about helping customers? Do you enjoy investigating and resolving issues with care and precision? If so, we have the perfect role for you!Join one of the world’s largest insurance com...Read More>>.

Step into an exciting permanent opportunity with a well-established social landlord based in Edgbaston, Birmingham, where you'll play a key role in strengthening the Customer Resolution service, improving tenant outcomes and turning complaints int...Read More>>.

Niyaa People Ltd in Edgbaston, Birmingham, is seeking a Customer Resolution Manager to lead a dedicated complaints team within social housing. You will champion fair, timely outcomes, maintain Housing Ombudsman standards and act as a key liaison w...Read More>>.

Standard Life plc in the United Kingdom is seeking a Complaints Administrator to join the Risk and Governance team. This permanent role is based in Telford, with an office-first pattern during training, then a hybrid arrangement after that....Read More>>.

MAXIMUS is a global organisation delivering health and employment services in the UK with around 5,000 staff. The Case Officer role involves handling customer enquiries and complaints from start to finish in a hands-on, client-focused administrati...Read More>>.

The Hyde Group is seeking a Complaints Manager to lead the Customer Experience team and oversee a responsive, customer-focused complaints service in London. You will drive fair handling, timely resolution and continuous improvement while promoting...Read More>>.

CHERY UK is seeking a dedicated professional to manage the full lifecycle of customer complaints, drive root-cause analysis and close-loop resolution. The role requires coordination with internal departments and authorised dealers to ensure timely...Read More>>.

Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has...Read More>>.

Pinnacle Group is seeking a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families living in Defence Infrastructure Organisation accommodation across the UK.You will own complex complaints, conduc...Read More>>.

Go Car Credit Limited in Warrington is seeking an experienced complaints investigator to ensure fair, thorough resolution of customer concerns across the journey with our motor finance service. You will own cases from acknowledgement to final resp...Read More>>.

Magna Housing Group is seeking a Complaints Advisor to guide customers through the formal complaints process, ensuring concerns are understood, investigated and resolved in line with our policy. The role is home-based with occasional travel to Mag...Read More>>.

Ss&C Technologies Holdings in Stirling is seeking a Customer Services Voice – Team Leader for our Client Services Voice unit. You will act as a liaison between clients, customers, your team, Client Service Managers, SS&C Group Compliance and adm...Read More>>.

Complaint Handler - Debt Resolution & Civil LitigationAbout The RoleWe are looking for a proactive and detail‑focused Complaint Handler to join an award-winning, rapidly expanding organisation within the debt resolution and civ...Read More>>.

Livv Housing Group is seeking a Customer Complaints Officer to deliver high quality complaint investigation and resolution across the business. You will triage and resolve at first contact where possible, and lead Stage 1 and 2 investigations in l...Read More>>.

Complaint Handler – Debt Resolution & Civil Litigation About the Role We are looking for a proactive and detail-focused Complaint Handler to join an award-winning, rapidly expanding organisation within the debt resolution and c...Read More>>.

DCBL (Direct Collection Bailiffs Ltd) is seeking a proactive Complaint Handler to join its debt resolution and civil litigation team. You will manage and resolve complaints in a regulated environment, de-escalate concerns, and support risk, compli...Read More>>.

Haringey Council is seeking a experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service and oversee FOI, DSAR and Ombudsman cases. You will drive governance, performance and service improvements across Housing and Repairs...Read More>>.

Business Stream is seeking a Customer Resolution Case Owner to resolve telephone and written customer complaints, ensuring customers are listened to and outcomes are clear. You will investigate complaints, identify service shortfalls, and work wit...Read More>>.

Rozgoo in Birmingham is seeking a Complaints Investigator to join the Customer Experience Team. You will conduct independent investigations into customer complaints, ensuring fair, consistent handling in line with the organisation's Complaints Pol...Read More>>.

Business Stream Ltd in Edinburgh is seeking a Customer Resolution Case Owner to resolve telephone and written complaints, ensuring customers are listened to, supported and given clear outcomes. You will investigate issues, identify where service h...Read More>>.