Location: Hilton Edinburgh Carlton, Edinburgh
Contract type: Permanent
Hours: Full Time
Posted date: 05/11/2026
Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Passionate and willingness to learn
Exceptional customer service – someone who can make our guests smile
- A true
team player
- The ability to work
under pressure
The Role:
- As a receptionist, you will contribute to the cycle of the guest experience, providing
excellent service from Check-In until Check-Out
- Assist with guest queries in a
timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensuring a
high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality.
We pride ourselves on Inspiring
Leadership, Respect for our
People, Commitment to
Diversity & Inclusion and Encouraging
Friendly Work Environments.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
To find out more, visit
Overlooking the Royal Mile, this modern hotel in an imposing Victorian building is a 3-minute walk from Edinburgh Waverley train station and a 9-minute walk from Edinburgh Castle.
Contemporary rooms come with work stations, TVs, minifridges and free WiFi. Some have views over Arthur’s Seat.
There’s a grill restaurant, as well as a chic bar. Other amenities include a fitness room and 7 meeting spaces, including a ballroom with city views and seating for up to 300.
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