IT Support Team Lead – Hybrid (3 days in office)

Howden’s IT Support Team Lead role drives the day-to-day IT support delivery to ensure a high-quality end-user experience across the global business. You will lead a team of IT Support SMEs, manage incidents and requests, and align services with SLAs while working closely with Infrastructure, Security, and Applications teams.

The role requires strong technical and leadership skills, a focus on process improvement, and a collaborative approach to enable smooth onboarding and hardware refreshes in

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