Infrastructure Engineer –macOS, End User Computing (EUC) Active Directory. SC Cleared, Hybrid

Overview

In this role you support and improve end-user technology across a public sector organisation, focusing on macOS, EUC and Active Directory. You will design and build End User Device documentation for macOS and collaborate with EUC engineers and cross-functional teams. The role involves ongoing support, incident resolution and service improvements, while complying with security and change-management requirements. You will work in a hybrid setup with SC clearance and contribute to secure, reliable end-user services that scale.

Responsibilities

• Manage and support macOS devices (configuration, updates, troubleshooting)
• Administer Active Directory accounts, groups, permissions and policies
• Investigate incidents and problems, with escalation as needed
• Contribute to infrastructure changes, deployments and service improvements
• Produce technical documentation and collaborate with colleagues, suppliers and service users
• Follow public sector security, data-protection and change-management requirements
• Provide macOS-specific expertise and collaborate with EUC and cross-team engineers
• Design and deliver macOS end-user device solutions and management via JAMF

Key requirements

• SC Cleared
• strong macOS administration experience
• End User Computing (EUC) expertise
• Active Directory administration
• experience with JAMF or similar MDM tools
• ability to design and document End User Devices for macOS
• incident and problem management
• ability to work in public sector environments and adhere to security policies

• collaboration
• effective communication
• problem-solving
• macOS management
• Active Directory
• JAMF

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