Playout Director

Overview

In this Playout Director role, you ensure accurate, timely playout of broadcasts against SLAs, coordinating with RBM clients and managers. You will manage schedules, verify media integrity, and monitor streams to prevent outages. You’ll act quickly during incidents, deploy recovery plans, and communicate changes clearly to stakeholders. The position sits at the intersection of technical broadcast operations and client service, offering impact in a fast-paced, 24/7 environment.

Responsibilities

• Prepare and validate playout schedules per OFCOM and client guidelines
• Verify media/material accuracy and consistency with RBM/client requirements
• Spot-check media and monitor channels/streams to ensure output aligns with plans
• Operate single and multi-channel playout equipment according to procedures
• Implement Disaster Recovery plans and handle last-minute changes
• Maintain standby material for emergencies or equipment failure
• Monitor regulatory guidelines and editorial policies; suggest necessary changes
• Communicate incidents, late changes, and alterations to RBM managers and clients
• Serve as a point of contact for late commercial, promotional, and interstitial schedule changes
• Stay informed about RBM client service offerings and uphold standards
• Identify improvements to service delivery and mitigate issues for clients
• Document incidents in appropriate systems and escalate to Incident Manager
• React swiftly to TX incidents using approved processes to minimize outage duration
• Operate within 24/7 live service rotations and European Working Time Directive patterns

Key requirements

• Ability to prioritise
• Ability to multi-skill
• GCSE (or equivalent) with excellent English language skills (spoken & written)
• Ability to remain calm in a pressurised situation
• Familiarity with technically driven environments where service provision is paramount
• Knowledge of television transmission systems and equipment (preferred)
• Knowledge of OFCOM and other regulatory guidelines (preferred)
• Media technical background (preferred)

• Analytical thinking
• Planning and organisation
• Managing relationships
• Knowledge of television transmission systems and equipment
• Familiarity with regulatory guidelines (OFCOM)
• Media technical background

…