Receptionist – ENDO Chelsea
At ENDO Chelsea, there are only ten seats. Every guest sitsin front of Chef Kazutoshi Endo as he cooks, sharing the food, craftsmanshipand spirit of Japan in his own way. It’s an intimate room where every detailmatters, and every person on the team is part of the experience.
We’re looking for aReceptionistto joinour small, close-knit team. As the first point of contact, you’ll set the tonefor each guest’s visit, from their initial enquiry to the welcome they receiveat our door.
This is a role for someone who enjoys looking after people,takes pride in getting the details right and understands how a thoughtfulwelcome can make someone feel.
Who you are
- Warm,personable and naturally attentive, with a genuine interest in hospitality
- Organisedand precise, confident managing reservations, enquiries and guestinformation
- Aclear communicator, whether welcoming guests in person, speaking on thephone or responding to emails
- Calmunder pressure and discreet when handling personal information and specialrequests
- Someonewho values teamwork and understands how closely we rely on each other in asmall restaurant
- Curiousabout Japanese hospitality and keen to learn about the ENDO experience
- Previousexperience in restaurant reception, reservations or luxury hospitality iswelcome
What you’ll do
- Welcomeguests warmly and personally, creating a calm and considered arrivalexperience
- Managereservations, telephone calls and email enquiries accurately andprofessionally
- Communicateour dining experience, booking arrangements and cancellation policyclearly
- Recorddietary requirements, special occasions and guest preferences, sharingrelevant details with the team
- Coordinatearrivals and seating with the front-of-house team to support the flow ofeach service
- Keepguest records accurate and the reception area immaculate and organised
- Workclosely with the kitchen and front-of-house team to make every visit feelseamless
What we offer
- Competitivesalary, plus a share of service charge and tips
- Delicious,nutritious team meals
- 50%off food and drinks across all our restaurants
- Personalisedtraining and development to help you grow your career
- Aday off on your birthday, to celebrate you
- AnnualChristmas party and referral bonuses
- Acreative, dynamic culture built on excellence
- Accessto Wagestream for managing your pay
- 30days’ paid holiday a year for a healthy work-life balance
- Thechance to learn from one of the most respected names in sushi, within theCreative Restaurant Group family
Please note:applicants must have the right towork in the UK.
If this sounds like you, we’d love to hear from you.
Compensation: Competitive salary
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