Payroll & Benefits Specialist

The Payroll & Benefits Specialist manages accurate, timely payroll and day-to-day employee benefits administration. This position applies knowledge of wage-and-hour requirements, helps employees resolve pay and benefits questions, and maintains the records and controls needed for reliable HR operations.

Duties

• Prepare and process payroll in ADP Workforce Now, including review of timecards, missing punches, overtime, shift differentials, leave, and approved pay changes.
• Work with managers to correct timekeeping issues before payroll deadlines; review payroll preview reports and resolve discrepancies before submission.
• Enter and verify hires, status changes, terminations, deductions, garnishments, and other payroll-related transactions; coordinate new-hire data with the Talent Acquisition & Onboarding Specialist.
• Administer medical, dental, vision, retirement, HSA/FSA, and other applicable benefits, including enrollments, qualifying events, terminations, vendor updates, and open enrollment.
• Reconcile benefit invoices, payroll deductions, and vendor records; research and correct discrepancies promptly.
• Answer employee questions about pay, timekeeping, leave balances, enrollment, coverage, and deductions, escalating policy decisions and complex matters to the HR Manager.
• Apply working knowledge of federal and Maryland wage-and-hour rules, overtime, recordkeeping, paid leave, and payroll deductions; monitor changes and raise needed process or policy updates to the HR Manager.
• Maintain accurate payroll and benefit records, protect confidential information, and support payroll, benefits, and compliance audits.
• Provide scheduled coverage for incoming calls and the front entrance, greet and direct visitors, and assist with employee lunch orders or lunch logistics when needed, following visitor and facility procedures.
• Builds positive, trusting relationships with employees, candidates, managers, and visitors; approaches questions and concerns with warmth, patience, and professionalism.
• Assist with employee communications, HR administrative projects, and other related duties as assigned.

Knowledge, Skills and Abilities

• Demonstrated hands-on payroll processing and benefits administration experience; ADP Workforce Now experience strongly preferred.
• Strong working knowledge of federal and Maryland wage-and-hour and payroll requirements, with ability to research issues and identify when escalation is needed.
• Experience with hourly, multi-shift payroll, timekeeping corrections, benefit deductions, and preferred vendor reconciliations.
• Excellent attention to detail, recordkeeping, confidentiality, and ability to meet firm payroll deadlines.
• Clear, patient communication with employees, managers, vendors, and visitors.
• Proficiency with Excel, Word, payroll/HRIS systems, and benefit administration portals
• U.S. Citizenship required for this position due to applicable government contract requirements.
• High school diploma or equivalent required; associate’s or bachelor’s degree in Human Resources, Business, Accounting, or a related field preferred.
• At least 3 years of hands-on payroll processing experience and 2 years of benefits administration experience.
• Experience processing payroll for hourly employees, including overtime, shift differentials, timecard corrections, and deductions.
• Working knowledge of federal and Maryland wage-and-hour requirements, with the ability to identify issues requiring review or escalation.
• Experience with benefits enrollment, qualifying life events, open enrollment, and deduction or vendor reconciliations.
• Demonstrated experience writing or improving SOPs, checklists, reconciliations, or payroll and benefits workflows.
• ADP Workforce Now experience strongly preferred; experience with a multi-shift workforce preferred

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