Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Assistant Restaurant Manager at the exclusive Grand Central Hotel.
Under the inspiring leadership of our General Manager, Jake McHugh, you will assist in providing leadership to our Food and Beverage team, ensuring the smooth day-to-day management of our busy restaurant. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
The successful candidate will have worked in a busy restaurant environment and be able to lead, motivate and support team members to achieve success. You can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends. As Assistant Restaurant Manager you will have a fully flexible approach as working patterns will include days, evenings and weekends as required.
The salary for this full-time position is £27,250 per annum.
Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit
Hastings Hotels is an Equal Opportunities Employer.
About The Role
To assist with the management of the Observatory for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
1.To take responsibility for the effective leadership of the restaurant employees in the absence of the Restaurant Manager, to ensure the efficient operation of the Restaurant and the delivery of Hastings product and service standards.
2.To promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.
3.To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
4To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
5.To ensure all restaurant employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
6.To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
7.To ensure you and the team respond assist guests with any reasonable request for hotels services.
8.To ensure you and the team respond to complaints and find the appropriate solution.
9.To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
10. To ensure the restaurant area, fixtures and equipment are properly maintained and presented to Hastings standards.
11.To ensure the security of restaurant and storage areas is maintained at all times.
12.To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
13.To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
14.To assist with the recruitment, selection and utilisation of restaurant employees to achieve the optimum use of employee resource in line with business peaks and troughs.
15.To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position.
16.To ensure the hotel’s compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
17.Any other duties as required by management
About You
We would love you to have some similar previous experience
Required Criteria
- Right to Work in the United Kingdom
- Good Command of English Language
- Educated to GCSE standard or equivalent with grades A-C in English and Maths
- Work well under pressure and be a team player
- Must have excellent attention to detail
- Smart well groomed appearance is essential
- Good communication and basic numeracy skills
- Must have previous food and beverage supervisory experience
Desired Criteria
- Previous food and beverage management experience
Skills Needed
Hospitality, Bar Skills, Bar Service
About The Company
The Hastings collection comprises six luxurious hotelsof character and distinction, each set in key locations across Belfast, Derry~Londonderry, Co. Down, and the Antrim Coast. The world-famous Europa Hotel, the four-star Stormont Hotel, and Northern Irelands largest, the five-star Grand Central Hotel – all situated in Belfast. On the hills overlooking Belfast Lough, you will find the idyllic Culloden Estate & Spa. The Group also owns the four-star Everglades Hotel in Derry~Londonderry Northern Irelands second city, and the historic Ballygally Castle set on the stunning Antrim coast. Our six fabulous properties offer guests an impressive choice of venues, from city centre hotels with easy access to all major air, sea, and road links, to those that are located amidst breathtaking scenery…
Company Culture
But its not just about the products; its our people who bring the Hastings experience to life. With personalities, attention to detail, and a desire to grow, our staff are at the core of what makes us stand out in a crowded market place. Thats why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group. We believe that the right behaviours and attitudes are more critical than every last qualification – we can help you achieve those. Were committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey. At Hastings Hotels, we know that great hospitality starts with great people and we have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute.
Company Benefits
We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, generous holiday allowance, and opportunities for career progression and development.
Vacation, Paid time off, Employee development programs, Employee discounts, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee Recognition Scheme, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Staff celebration events
Salary
£27,250.00 per year
Skills:Hospitality Bar Skills Bar Service
Benefits:Vacation, Paid time off Employee development programs Employee discounts Preferential room rates Family and friends rates Discount on meals purchased
WHJS1_NI
…