SEND TRIBUNALS Senior Case Officer SEND TRIBUNALS, MEDIATIONS AND RESOLUTIONS TEAM

Overview

In this role you will provide leadership, representation, and case management for SEND appeals to SENDIST on behalf of the local authority. You will prepare evidence, represent the LA in tribunal settings, and ensure legally compliant outcomes that safeguard children and young people with SEND. You will draw on case law to minimise risk of appeals and facilitate fair, timely resolutions. This is a chance to shape SEND practice in a diverse, outcomes-driven council that values equity and inclusion.

Responsibilities

• Provide leadership, representation and case management for SENDIST appeals on behalf of the LA
• Prepare and submit tribunal evidence and represent the LA in legal settings
• Ensure outcomes are legally compliant and in the best interest of the child/young person
• Advise on learning/case law to limit risk of appeals, litigation, and complaints
• Support amicable dispute resolution while preparing for formal hearings when required

Key requirements

• Relevant qualification (e.g., teaching, law, social work)
• Considerable experience in case management of SEND tribunals, complaints or mediation
• Extensive knowledge of current legislation, policies, and guidance affecting Children and Young People with SEND
• Extensive knowledge and proven track record in applying SEND Law and SEND Code of Practice
• Extensive knowledge of SEN appeals process to Tribunal
• Excellent communication with families, schools, and legal professionals
• Excellent organisational skills
• Ability to work under pressure and prioritise tasks

• Empathy
• Fair and balanced outlook
• Strong communication
• SEND Law
• SEND Code of Practice
• Tribunal appeals process

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