Second Line Support Engineer – Hybrid IT & Telecoms

Arc IT Recruitment Limited is seeking a Second Line Support Engineer for a Brighton-based hybrid role. You will handle calls, support tickets, and troubleshoot issues through to resolution, working with telephony, network and connectivity services.

You will be part of a customer-focused team, with onboarding and mentoring. The role offers £28,000–£32,000 plus benefits, a permanent, full-time contract, and hybrid working after initial office-based onboarding.

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