Patient Experience & Complaints Manager

Company: NHS National Services Scotland
Apply for the Patient Experience & Complaints Manager
Location: Ayr
Job Description:

NHS Ayrshire and Arran in Ayrshire, Scotland is seeking a dedicated Complaints Manager to lead the patient experience function at Ailsa Hospital on a permanent basis. The role ensures comprehensive complaints handling, supports staff and complainants, and coordinates with external agencies to drive improvements.

The post is 36 hours per week, with a UK driving licence essential. Sponsorship not guaranteed; visa considerations apply.

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Posted: November 2nd, 2026