Senior Surveyor

Overview

In this role you will lead premier property management for a pan-European industrial and logistics portfolio, with a focus on Italian and/or Spanish markets. You will nurture client and occupier relationships, ensure lease compliance, and support financial governance and reporting. Working with cross-functional teams, you will drive service standards, ESG alignment, and seamless transitions of properties into the management portfolio. This is a hands-on, stakeholder-facing position that offers travel across Europe and opportunities to shape client outcomes.

Pay / Benefits

• Total Rewards programme
• competitive benefits and pay
• opportunities for professional growth
• flexible working arrangements
• hybrid location mix (London)

Responsibilities

• Act as main contact for Asset Manager and lead the client relationship
• Lead regular occupier communications and advise on day-to-day building operations
• Conduct regular meetings with Landlords to verify lease obligations are met
• Evaluate occupier applications for alterations, wayleaves, underletting, or assignments
• Ensure tenant lease covenants are followed and manage breaches to resolution
• Respond to lease/licence queries and support valuation/investment considerations
• Collaborate with Accounts on cashflow, budgets, and KPI reporting
• Prepare service charge/OPEX budgets and maintain financial controls (RICS, local laws)
• Negotiate contracts with vendors through Facilities Managers for cost-effectiveness
• Work with ESG/FM teams to align client ESG strategy with JLL responsibilities
• Monitor third-party supplier performance and address under-performance
• Conduct portfolio inspections and document outcomes
• Manage property transitions, due diligence, and liaise with solicitors during acquisitions/disposals
• Deliver client reporting and quarterly/annual business reviews
• Support occupier engagement and customer experience initiatives across the portfolio
• Understand H&S requirements and implement compliance with in-country legislation
• Support annual insurance renewal process and coordinate with insurers
• Own end-to-end void property management activities with the FM team
• Raise and track additional fee work outside PMA scope
• Line manage junior team members when required
• Identify cross-selling opportunities
• Willingness to travel across continental Europe

Key requirements

• MRICS qualification preferred
• 3+ years in property management
• Hands-on management style with problem-solving skills
• Strong commercial acumen and client relationship abilities
• Results-driven with ability to meet targets
• Excellent communication and negotiation skills
• Advanced IT skills in property management systems
• Strong analytical and problem-solving abilities
• Proven experience with cross-functional projects
• Willingness to travel internationally

• leadership
• client-focused communication
• negotiation
• Yardi Voyager or comparable property management platforms
• financial planning and operational reporting
• property management systems proficiency

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