Company: PEN Group
Location: London
Job Description:
Planet Education Networks (PEN Group) seeks an experienced Technical Support Manager to lead its software application support function on-site in London. You will oversee a hands-on team, develop processes, monitor SLAs and collaborate with Projects, Developers and QA to resolve software issues efficiently.
The role emphasizes team leadership, recruitment, workload planning and continuous improvement of support operations for SaaS platforms.
#J-18808-Ljbffr…
Posted: November 2nd, 2026