Main area Administration Grade Band 8a Contract Permanent Hours Full time – 37.5 hours per week (NHS GM operate hybrid working) Job ref 896-REF2026-18-A
Site Tootal Buildings Town Manchester Salary £57,528 – £64,750 pa Salary period Yearly Closing 11/11/2026 23:59
Job overview
Greater Manchester ICB Elective Care Programme Manager Band8a
This role sits within the Elective Care Recovery & Reform Programme and supports delivery of system priorities across Greater Manchester. The current programme of work focuses on Elective Demand Management and Productivity improvement across the Greater Manchester footprint. Examples of current workstreams include:
- Developing and implementing Single Point of Access (SPoA) models across elective specialties
- Expanding community-based services to support left shift and reduce acute demand
- Further development of Advice and Guidance
- Delivering elective pathway redesign and demand management initiatives across primary, community and secondary care
- Supporting provider-facing elective improvement and productivity, including outpatient transformation, pathway efficiency and improving the use of available capacity
The post holder will lead defined programmes of work from initial scoping and pathway design through to implementation, performance monitoring and benefits realisation.
The role requires close working with clinical, operational and commissioning colleagues across primary, community and secondary care, translating national and Greater Manchester priorities into practical delivery plans and measurable improvement.
Main duties of the job
Leading the delivery of elective care transformation and improvement programmes across Greater Manchester.
- Lead defined programmes of work across SPoA, community services, Advice and Guidance, elective pathway redesign and provider improvement
- Translate strategic priorities into clear and deliverable programmes, milestones and outcomes
- Lead programme design and implementation from initial problem solving and scoping through to delivery
- Work with clinical, operational and commissioning colleagues to develop and implement new models of care and pathway improvements
- Support development of community-based alternatives to hospital care and delivery of left shift
- Lead and support provider-facing improvement programmes, working with Trusts to improve elective productivity, pathway efficiency and delivery against agreed system priorities
- Manage programme governance, risks, issues, dependencies and delivery plans
- Develop clear measures of success and monitor delivery, performance and benefits
- Analyse complex qualitative and quantitative information to support programme development and decision making
- Build effective relationships across Greater Manchester by directing and influencing stakeholders where there is no direct line-management responsibility
Working for our organisation
This is an exciting time to join the Elective Care Recovery & Reform Programme, working across Greater Manchester to improve access to elective care, reduce unnecessary waits and develop more sustainable and productive models of care.
We work with colleagues across primary care, NHS providers, community services, clinical leadership and commissioning to redesign pathways, improve productivity and improve how patients access and move through elective services.
You will join a supportive and collaborative team with a strong focus on improvement, delivery and making a measurable difference for the population of Greater Manchester.
Detailed job description and main responsibilities
The Programme Manager will be required to:
- Manage and coordinate programmes of work across the elective portfolio
- Lead programme design and execution from initial problem solving to fully articulating and delivering key interventions
- Take responsibility for programme governance, delivery plans, risks, issues and dependencies
- Work in a matrix organisation to secure resources and coordinate colleagues across multiple organisations
- Build strong relationships with clinical, operational, commissioning and programme colleagues
- Lead workstreams and workshops, providing leadership and direction to maintain delivery momentum
- Participate in capacity planning and service modelling, analysing complex information to develop a clear understanding of services
- Work with clinical leads and stakeholders to influence and shape operational priorities and resolve competing priorities
- Work with provider colleagues to identify and deliver opportunities to improve hospital elective productivity, including outpatient transformation, pathway redesign, reducing unwarranted variation and improving the effective use of capacity
- Produce high-level performance reports covering progress, variance, next steps, deliverables, risks and issues
- Utilise benchmarking, trend information, audits and other available information to support programme development and performance improvement
- Research and evaluate existing services and alternative models, identifying innovation and best practice for wider adoption
- Lead the development and implementation of service transformation and new ways of delivering care
- Exercise sound judgement in the analysis of complex issues and development of options for improvement
- Support the development of outcome-based service specifications and new or redesigned elective services
- Maintain a clear focus on measurable outcomes and benefits throughout programme delivery
- Proactively manage stakeholders and resolve conflict through facilitation, negotiation and evidence-based decision making
- Ensure programmes remain responsive to changing requirements while maintaining focus on agreed outcomes
- Consider the impact of change across the wider system and ensure appropriate ownership and handover of new models and processes
- Oversee the work of Senior Project Managers and other colleagues supporting programme delivery
- Support the Senior Programme Manager, Programme Director and clinical leads in delivery of the wider elective transformation agenda
- Deputise for senior programme colleagues where appropriate
- Contribute to short-, medium- and long-term plans for elective transformation across Greater Manchester
Person specification
Qualifications and CPD
- Educated to postgraduate diploma level, or able to demonstrate an equivalent level of specialist knowledge and experience relevant to the role, with evidence of continuing professional development.
Elective Care Experience
- Minimum two years’ significant experience working in elective care, gained through NHS commissioning, elective performance, transformation or hospital operational delivery. Applicants must demonstrate their personal role and contribution to elective delivery and provide specific evidence of outcomes achieved.
Trust Operational Experience
- Demonstrable experience of working within, or directly with, an NHS provider Trust on operational delivery and improvement. Particular relevance will be given to experience of elective operational delivery, for example outpatient, theatre, capacity/productivity, pathway or waiting-list improvement
- Significant experience of leading complex healthcare transformation or improvement programmes, demonstrating personal accountability for programme governance, milestones, risks, dependencies, implementation and measurable outcomes/benefits.
Analysis & Performance Improvement Experience
- Demonstrable experience of analysing and interpreting complex performance and operational information to identify problems, develop options and drive measurable service improvement.
System Leadership & Influence Experience
- Strong evidence of influencing senior clinical, operational and managerial stakeholders across organisational boundaries, including managing competing priorities and delivering change through matrix working without direct authority.
Please note this vacancy may close early after a sufficient number of applications have been received. Please also note that if you are short listed for interview you will be contacted via email and it is important that you check your email regularly. If you do not hear from us by four weeks after the closing date then you may assume that on this occasion your application has been unsuccessful. As a fair collection notice for all NHS employees previous service details will be requested electronically from their previous employer.
The successful candidate will be subject to the completion of satisfactory probationary period.
General Data Protection Regulation(GDPR)
In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of the organisation of the types of data we process about you.
Employer certification / accreditation badges
Name Jay Mangan Job title Assistant Director Elective Care Recovery & Reform Email address jay.mangan@nhs.net
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