Paralegal (Landlord & Tenant)

Role Purpose:

Newly created position as the organisation prepares for its next phase of growth.

You will join a fantastic small friendly team with vast experience.

This is an opportunity to join at an exciting and key time for the business. Your career prospects at this early stage in the growth cycle will be high.

You will provide legal and technical support to the claims team across legal expenses and rent guarantee products, combining paralegal expertise in landlord and tenant law with a strong understanding of insurance claims processes.

You will receive support and be encouraged to develop your career and progress through the organisation.

Key Responsibilities:

Technical & Legal Claims Management

• Manage a portfolio of high-value or legally contentious legal expenses and rent guarantee claims from notification through to conclusion.
• Assess claims against policy terms, including cover, prospects of success, proportionality and compliance with policy conditions such as referencing, notice and deposit requirements.
• Review tenancy agreements, notices, arrears schedules and supporting evidence to determine claim validity and recovery potential.
• Provide legal and technical guidance on claim strategy, including possession, rent arrears recovery and tenant disputes.
• Identify fraud indicators, coverage concerns and leakage risks, escalating in line with referral procedures.

Landlord & Tenant Legal Process

• Maintain up-to-date working knowledge of landlord and tenant law in England and Wales
• Monitor legislative, regulatory and case law developments
• Legal Knowledge – Good working knowledge of landlord and tenant law, civil litigation procedure, and possession and debt recovery processes.
• Technical Claims Knowledge – Sound understanding of legal expenses and rent guarantee cover, policy interpretation, prospects assessment and indemnity.
• Communication – Able to explain legal concepts in plain English to colleagues, customers and stakeholders.
• Attention to Detail – High level of accuracy in reviewing legal documents, notices and claim files.
• Stakeholder Management – Effective at working with panel solicitors, insurers and internal teams.

Qualifications & Experience: Desirable

• Paralegal or Solicitor with legal experience within landlord and tenant, housing or civil litigation.
• Experience of legal expenses, rent guarantee or wider insurance claims handling.

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