ER Manager

Overview

In this role you will lead complex and high-risk employee relations matters within a fast-paced, regulated environment. You’ll partner with senior stakeholders to ensure fair, legally compliant outcomes while supporting a positive employee experience. You will own end-to-end ER cases, provide expert guidance, and drive best practices across the organisation. This is an opportunity to influence culture and organisational effectiveness in a well-established business with a collaborative HR team.

Pay / Benefits

• hybrid working
• central Manchester location
• competitive salary
• career prospects
• collaborative culture
• well established HR team

Responsibilities

• Manage end-to-end employee relations cases (discipline, grievances, capability, performance, conduct, absence)
• Provide expert guidance on employment law, policies, and best practices
• Conduct and oversee workplace investigations and produce investigation reports
• Coach and support managers through complex employee issues
• Prepare and review case documentation, outcome letters and records
• Monitor case progress to meet timelines and resolve matters efficiently
• Identify ER trends, mitigate risk and promote best practices
• Support development of a positive, inclusive workplace culture

Key requirements

• Significant experience managing a broad range of ER cases
• Strong knowledge of UK employment law and HR best practice
• Experience conducting complex investigations and producing high-quality reports
• Ability to manage sensitive and high-risk cases independently
• Excellent stakeholder management and influencing skills
• Strong written communication and attention to detail
• Pragmatic, commercial and solutions-focused approach
• Ability to manage multiple priorities in a demanding environment

• Stakeholder management
• Influencing
• Written communication
• UK employment law
• HR best practice
• Workplace investigations

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