Examinations Manager

Overview

As Examinations Manager you will own end-to-end management of professional membership examinations, ensuring robust and fair assessment processes. You’ll lead development, QA, examiner training, and operational delivery, working with examiners, subject matter experts, and external stakeholders to uphold assessment integrity. The role blends strategic oversight with hands-on content creation and performance analysis. You’ll be pivotal in continuous improvement and delivering high-quality assessment outcomes in a hybrid, central-London setting.

Responsibilities

• Manage development, review and QA of written and practical exams
• Maintain and develop examination question banks and materials
• Coordinate item-writing workshops and create new assessment content
• Ensure standard setting, blueprinting and QA processes are in place
• Prepare examination papers and practical content for review/approval
• Manage examination schedules and activities
• Recruit, train and support examiners, invigilators and assessment staff
• Oversee online and in-person examination delivery
• Collaborate with external venues/centres for delivery
• Monitor performance and prepare datasets for analysis
• Evaluate outcomes and generate reports for boards/committees
• Manage QA processes and identify improvement opportunities
• Process special consideration and support appeals
• Develop and deliver examiner training and development programmes
• Maintain examination policies, procedures and candidate guidance
• Provide guidance to candidates, examiners and stakeholders

Key requirements

• Degree educated or equivalent relevant experience
• Experience managing examinations, assessments or educational programmes
• Strong knowledge of assessment methodologies for written and practical assessments
• Understanding of validity, reliability and QA in high-stakes assessments
• Experience with assessment standard setting and QA processes
• Experience developing and maintaining assessment documentation
• Ability to analyse assessment data and produce reports and recommendations
• Strong project management and organizational skills
• Experience working with external stakeholders and committees
• Ability to manage multiple priorities and meet deadlines
• Experience supervising, motivating and supporting colleagues and stakeholders

• Stakeholder management
• Analytical mindset
• Effective communication
• Assessment methodologies
• Quality assurance in high-stakes assessments
• Online and in-person examination delivery

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