Technical Engineer – Technical Support Group (TSG) (Systems/Avionics)

Overview

In this role, you will contribute to core fleet performance through proactive monitoring, defect analysis, and safety reviews within BA’s Fleet Technical Support Group. You will collaborate with cross-functional teams to resolve technical issues and support safe, cost-effective maintenance across the BA network. The position offers specialist training and career development in a fast-paced, high-precision environment. You’ll engage in fleet-wide technical decisions that impact reliability and operational excellence. This is an opportunity to shape technical outcomes for a global airline at Heathrow.

Pay / Benefits

• staff travel benefits
• professional development and upskilling
• training through Learning Academy at Heathrow
• state-of-the-art training facilities
• career development opportunities
• high-performance culture

Responsibilities

• Improve aircraft performance using monitoring and prognostic tools
• Analyze repetitive defects and safety reports
• Provide on-site specialist technical support with safety and regulatory focus
• Source approved maintenance data for safe maintenance and modifications
• Follow technical procedures to meet performance targets and drive continuous improvement
• Support business development and change initiatives
• Coordinate activities at line stations to minimise delays and AOG recovery
• Lead technical discussions across departments to inform decision making

Key requirements

• B1/B2 Licence (desirable)
• Experience in Aircraft Maintenance or Engineering/Technical Support environments
• Experience in operational teams and supplier management
• Hands-on fleet/product knowledge across BA operating types (desirable)
• Ability to hold CAA or BA approvals (desirable)
• Good safety and quality management systems knowledge (essential)
• Ability to communicate effectively in high-pressure environments
• Experience with Pt21/Part M / Pt145 environments (desirable)
• Good understanding of mechanical and avionics systems across multiple aircraft types (desirable)
• Full dedication to fleet-wide operations

• Team player with people skills
• Effective communication at all levels
• Problem analysis and technical decision making
• Knowledge of aircraft mechanical and avionics systems
• Experience with maintenance data and regulatory compliance
• Proficiency in troubleshooting and fault isolation

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