Director Analyst – Logistics Operations (Remote, Europe)

Overview

In this Director role, you will lead the development of pragmatic, provocative logistics insights that help Gartner clients address complex supply chain challenges. You will work with a cross-functional team of analysts and practitioners to shape the research agenda, contribute to client engagements, and deliver high-impact content for events and briefings. Your work accelerates client action through data-driven analysis, thought leadership, and stakeholder engagement across Europe. The role blends strategic research with executive-facing advisory, emphasizing credibility and market influence.

Pay / Benefits

• world-class benefits
• hybrid work environment
• competitive compensation
• opportunities for professional growth
• equal employment opportunity
• global collaboration

Responsibilities

• Develop and deliver innovative logistics insights and thought leadership content
• Analyze client needs to identify root causes and reframing opportunities to advance strategy
• Maintain credibility as an industry expert and represent Gartner insights externally
• Provide client advice via virtual and in-person interactions; support sales with market voice
• Create high-quality presentation materials for Gartner events and client briefings
• Mentor junior team members and contribute to team innovation and research discussions
• Identify and implement research process improvements to enhance service delivery
• Collaborate across cross-functional teams and a global, matrixed environment
• Travel up to 25% as needed
• Support thought leadership positioning across the analyst team

Key requirements

• 10+ years in supply chain with proven logistics strategy development and execution
• Experience managing relationships with 3PLs, carriers, and freight forwarders
• Strong understanding of end-to-end supply chain concepts (plan, source, make, deliver, return, service)
• Executive presence and ability to engage at senior levels
• Excellent research, writing, and presentation skills
• Ability to analyze data, apply frameworks, and defend conclusions
• Strong business and financial acumen; knowledge of global logistics landscape
• Independent yet collaborative with ability to work in a multicultural, matrixed team
• Willingness and ability to travel up to 25%

• curiosity for new ideas
• client-centric mindset
• strong communication and storytelling
• logistics technologies (desirable)
• data analysis and synthesis
• research methodology

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