Sales Operations Executive – Cisco

Overview

In this role you support the Cisco sales function by ensuring accurate order processing and responsive customer service. You will work closely with Internal Sales to keep activities on track, meet deadlines, and contribute to team targets. You’ll handle queries with professionalism, strengthening cross-functional relationships and driving reliable, efficient sales operations. This position sits in a values-driven, collaborative culture that prioritizes accountability and communication, offering growth opportunities and a focus on inclusion and well-being.

Pay / Benefits

• Hybrid working
• Private healthcare
• matched pension
• enhanced parental & family leave
• moments that matter paid time off
• career development programs

Responsibilities

• Process and manage daily sales orders and quotations accurately
• Support all aspects of sales activity to help achieve team and company targets
• Prioritise tasks to meet deadlines and service level agreements
• Own customer queries and ensure efficient resolution
• Build strong relationships with Internal Sales teams
• Escalate issues promptly to the Sales Operations Team Leader or Manager

Key requirements

• Experience with order management and processes
• Strong attention to detail and process-driven mindset
• Results-oriented with excellent organisational skills
• Effective time management and prioritisation skills
• Customer-focused with strong communication and relationship-building abilities
• Numerate and confident using Microsoft Word, Excel, and Outlook

• customer-focused communication
• relationship-building
• time management
• order management and processes
• online ordering tools and systems
• Microsoft Word

…