Market Street Manager

Overview

In this role you will lead Market Street craft teams to deliver outstanding service and ensure fresh, well-stocked counters. You’ll collaborate with store leadership to drive a vibrant customer experience and uphold food safety standards. You’ll own shift planning, staff development, and cross-store coordination to keep daily operations smooth and customers satisfied. This position offers clear opportunities to grow within an established, values-driven retailer focused on quality and value.

Pay / Benefits

• generous holiday entitlement
• discretionary bonus scheme
• 15% discount in stores
• career progression opportunities
• free parking
• healthcare / wellbeing benefits

Responsibilities

• Lead and develop Market Street craft teams and manage shift scheduling
• Ensure counters are well-stocked and foodmaker credentials are showcased
• Deliver exceptional customer service and respond to feedback
• Plan resources and budgets, and coordinate with other store teams
• Foster a supportive, performance-driven department culture
• Develop staff through training and talent conversations
• Maintain food safety standards and daily operations execution

Key requirements

• experience leading teams in fast-paced environments
• strong communicator, able to keep the team informed
• ability to build positive working relationships across the store
• customer-focused mindset with active listening to feedback
• confident in stepping in as Manager in Charge and prioritizing daily tasks
• experience with shift planning and basic budgeting (implied)

• communication
• adaptability
• team development
• food safety standards
• shift management
• resource planning

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