Equity Swap Middle Office Analyst

Overview

In Citi’s Equity Swaps Middle Office, you will serve as the primary operations contact for Prime Swap clients, supporting lifecycle tasks from trade capture to settlement and handling client inquiries. You will work with Front Office, Middle Office, and IT to ensure smooth execution, escalation of risks, and continuous process improvements. This role emphasizes high-volume, rapid turnaround support and proactive problem solving to enhance the client experience. You will contribute to risk-aware controls, collaborate cross-functionally, and drive efficiency initiatives that reduce manual touch points.

Pay / Benefits

• Generous holiday allowance
• Performance bonus
• Private medical insurance
• Employee Assistance Program (EAP)
• Pension plan
• Paid Parental Leave

Responsibilities

• Support Front Office Sales and Trading around lifecycle management
• Maintain risk-aware processes and escalate potential risks timely
• Handle trades across equity hedge and swap, including capture, allocation, exception clearance, and connectivity issue resolution with tech partners
• Act as main contact for client operational queries
• Manage client trade activity, liaising with Desk and Clients to resolve issues
• Oversee client settlement query resolution
• Support trade capture management, Front-to-Back reconciliation, and identify operational risk
• Contribute to new techniques for the trade lifecycle and improve processes/workflows
• Drive initiatives to reduce Manual Touch Points (MTPs) for a global team

Key requirements

• Baseline knowledge of securities, derivatives, and Treasury products with practical execution experience in transaction processing or operational workflows
• Proven ability to manage multiple concurrent tasks in a fast-paced, high-risk environment
• Experience using spreadsheet macros and analytical tools to manipulate data, generate reports, and automate tasks
• Ability to analyze moderately complex operational datasets and identify discrepancy patterns
• Foundational knowledge of accounting standards, operational risk frameworks, and regulatory policy requirements
• Strong commitment to transparent risk management and adherence to internal control procedures
• Clear written and verbal communication skills with the ability to coordinate across trading desks, branches, and operations
• Collaborative mindset with the ability to escalate issues proactively and drive cross-departmental solutions

• Strong communication
• Collaborative mindset
• Proactive issue escalation
• Spreadsheet macros
• Data manipulation and reporting automation
• Front-to-Back reconciliation

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