SOC Team Lead

Overview

As Security Operations Team Lead, you oversee the SOC’s day-to-day delivery, guiding analysts and engineers to detect and respond to threats. You ensure service quality, incident handling, and continuous improvement within established frameworks. You collaborate with cross-functional teams to maintain 24/7 coverage and safeguard client environments. This role offers impact through optimized security operations and timely threat resolution, contributing to NTT DATA’s mission of responsible innovation.

Responsibilities

• Manage SOC operations and delivery of managed security services to clients
• Monitor performance against SLAs/KPIs to ensure high-quality execution
• Implement incident management, threat monitoring, and vulnerability procedures
• Serve as escalation point for client concerns and day-to-day issues
• Lead incident response efforts and coordinate with senior SOC staff
• Mentor and develop SOC analysts; organize 24/7 coverage if applicable
• Identify process improvements and support automation initiatives
• Collaborate with stakeholders and contribute to client reports and incident summaries
• Maintain awareness of emerging threats and ensure appropriate measures

Key requirements

• 5+ years in Security Operations Centre or related security environment
• At least 2 years in a team lead or supervisory role
• Strong understanding of incident detection, escalation, and resolution processes
• Experience with SIEM, IDS/IPS, endpoint protection, and threat intelligence platforms
• Ability to manage team performance and guide junior staff
• Excellent verbal and written communication skills
• Strong attention to detail and commitment to quality
• Relevant certifications (e.g., CompTIA Security+, GCIH, SSCP, CEH); CISSP or CISM is a plus but not mandatory
• Eligible for UK SC clearance

• excellent communication
• attention to detail
• leadership and mentoring
• SIEM
• IDS/IPS
• endpoint protection

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