GBS Finance Operating Model Consultant

Overview

In this role you help CFOs reinvent finance operations through R2R and controllership design, aligning processes with data, automation and technology. You will work within the GBS and Operating Model practice to improve close performance, controls, and service delivery across group and local finance, GBS/GCC, and external providers. You translate current-state issues into target operating models and implement design options with clear governance and interfaces. You’ll engage with cross-functional teams to enable scalable, compliant, value-led finance operations, with a focus on automation and AI-enabled improvements.

Responsibilities

• Assess and redesign R2R, P2P, and O2C/OTC processes and operating models across global and local finance scopes
• Develop target operating models and service designs including roles, governance, and interfaces
• Translate design decisions into ERP, workflow, analytics, and AI-enabled requirements
• Contribute to governance, RACIs, SLAs/OLAs, and continuous-improvement mechanisms
• Produce client-ready deliverables and lead workshops with finance, controllership, GBS, and technology stakeholders
• Support transition planning, knowledge transfer, testing, cutover and early-life stabilisation
• Collaborate with technology, data, and architecture teams to ensure traceability of requirements
• Assist in case for change, benefits, and implementation roadmaps for R2R/P2P/O2C modules
• Manage risks, dependencies, and client deliverables across multidisciplinary teams
• Contribute to proposals and reusable assets for future engagements

Key requirements

• Finance process expertise across R2R, P2P, O2C, FP&A or similar finance areas
• 4+ years in controllership, finance transformation, GBS/GCC, ERP-enabled change or consulting
• GBS and service-delivery exposure including governance and outsourcing considerations
• Technology and data fluency to connect ERP, data, and digital capabilities to operating models
• Understanding of automation/AI in R2R activities and prudent delineation of human vs. automated work
• Strong facilitation, presentation, process-mapping, documentation and stakeholder-management skills
• Experience in Consumer Goods & Services, Utilities and/or Energy sectors

• facilitation and presentation
• stakeholder management
• analytical thinking
• ERP-enabled R2R transformation
• close and reconciliation tools
• process-mining and analytics

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