Senior Manager (Operational Resilience – Financial Services)

Overview

In this Senior Manager role, you will lead advisory engagements that strengthen operational and cyber resilience for major financial services clients. You will partner with senior executives, shaping resilience strategy and responsible for delivering end-to-end programmes. You’ll combine resilience expertise with commercial leadership to grow client relationships and develop new services. This is a high-impact, client-facing opportunity to influence risk posture across large organisations. Join a growing practice that blends cyber, technology resilience, and strategic consulting.

Pay / Benefits

• competitive salary
• excellent benefits
• hybrid working
• London or Manchester location
• travel to client locations where required

Responsibilities

• Lead complex client engagements across operational and cyber resilience transformations
• Manage crisis management, business continuity, disaster recovery and third-party resilience initiatives
• Design and run scenario planning, simulations and resilience testing
• Oversee technology and cloud resilience programmes and governance
• Develop and maintain senior client relationships, identify new opportunities and grow accounts
• Contribute to development of new digital/AI-enabled resilience services and thought leadership
• Coordinate multidisciplinary teams across engagements
• Prepare organisations for major cyber incidents and high-impact disruptions

Key requirements

• Strong knowledge of UK Financial Services operational resilience requirements and regulatory expectations
• Experience across several resilience domains: cyber/technology, third-party, crisis management, disaster recovery, cloud resilience or operational risk
• Proven ability to design or lead scenario exercises, simulations or resilience programmes
• Ability to understand complex organisations, services, dependencies and vulnerabilities
• Confidently engage and influence C-Suite and Board-level stakeholders
• Experience leading complex programmes and multidisciplinary teams
• Strong commercial mindset with client relationship development and opportunity identification
• Excellent communication and presentation skills

• client-facing
• stakeholder engagement
• communication
• operational resilience
• cyber resilience
• crisis management

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