Head of Technical Documentation

Overview

In this Global Manager – Technical Documentation role, you lead the worldwide technical documentation function for a major engineering and manufacturing group undergoing digital transformation. You shape the strategy and delivery of owner manuals, service documentation, spare parts catalogs and product literature across international markets. You will drive modern, multi-channel content delivery, ensure accuracy and regulatory compliance, and develop a high-performing global team. This is a chance to influence documentation standards, tooling, and cross‑functional processes at scale.

Pay / Benefits

• competitive salary
• comprehensive benefits package
• career progression opportunities
• global role and exposure

Responsibilities

• Lead and develop a global team of technical documentation specialists
• Define and implement a global documentation strategy aligned with business objectives and brand standards
• Oversee development, translation, and maintenance of technical publications
• Drive transition from print to digital/multi-channel delivery platforms
• Collaborate with Engineering, Product Management, Regulatory Affairs, and IT to ensure accuracy and compliance
• Promote best practices in structured authoring, CMS, and reusable content
• Support new product development and sustaining engineering projects
• Develop KPIs and continuous improvement initiatives for documentation quality and customer experience
• Manage third-party suppliers, translators, and external partners
• Implement robust document control processes for global product portfolios
• Foster collaboration, innovation, and professional development

Key requirements

• Degree qualification in Technical Communication, Engineering, or a related discipline
• Minimum of 7 years’ experience in technical documentation or product information management
• Experience leading or managing teams within a technical environment
• Experience producing documentation for complex mechanical or electromechanical products
• Strong knowledge of global documentation standards, regulatory requirements, and industry best practices
• Proven experience with CMS, structured authoring environments (DITA/XML), and digital publishing platforms
• Knowledge of technical illustration software, CAD-based graphics, or spare parts documentation (advantageous)
• Experience leading cross-functional projects and driving change in international environments
• Excellent communication, stakeholder management, and organisational skills
• Fluent English; additional languages beneficial

• leadership
• stakeholder management
• communication
• Content Management Systems (CMS)
• DITA/XML
• digital publishing platforms

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