Senior Social Account Director – FTC

Overview

In this role you will lead social content programmes for two premium luxury clients, ensuring strategic alignment with objectives and strong client relationships. You’ll work with strategy and creative teams to shape campaigns, analyse insights, and translate learnings into actionable recommendations. The position combines leadership, commercial acumen, and hands-on delivery to drive impactful social work. You’ll thrive in a fast-paced agency environment and stay ahead of evolving social trends.

Responsibilities

• Build and maintain day-to-day client relationships and act as a senior contact across accounts
• Oversee day-to-day management of accounts and projects, including budgets, scopes, and timelines
• Monitor performance and profitability; support forecasting and resource planning
• Lead delivery of social content programmes and campaigns; collaborate with strategy and creative teams
• Shape content plans and campaign approaches; ensure alignment with client objectives
• Translate insights and learnings into actionable recommendations
• Line manage and coach junior team members; foster cross-department collaboration
• Manage social content productions and shoots
• Support influencers/on-influencer campaigns as part of broader social strategy

Key requirements

• Minimum 8+ years in Client Services within an agency
• Expertise in content strategy, digital marketing, and multi-platform social campaigns
• Proficiency with social/media measurement and research tools (Brandwatch, Meltwater, Sprinklr)
• Experience delivering social and campaign reporting with clear insights
• Experience with influencer campaigns
• Knowledge of other digital marketing channels a bonus
• Strong client management and commercial mindset

• Collaborative and approachable
• Organised and proactive
• Commercially aware
• Brandwatch
• Meltwater
• Sprinklr

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