Quality Manager

Overview

In this role, you will lead and maintain the site Quality Management System to ensure top-tier food safety and regulatory compliance. You will partner with the Technical team to manage audits, paperwork, and third-party communications, shaping policy and documentation practices. You’ll drive corrective actions from internal and external findings and strengthen the culture of food safety across all departments. This is a documentation- and policy-driven position with a clear impact on product quality and customer trust. You’ll be part of a forward-looking food manufacturer that values rigorous QA processes and external audit readiness.

Responsibilities

• Maintain and continuously improve the Quality Management System (QMS), HACCP, and TACCP plans
• Lead preparation for announced and unannounced third-party audits (e.g., BRCGS, major customer audits)
• Drive root-cause analysis and implement corrective actions for non-conformances, complaints, and audit findings
• Oversee micro testing schedules, environmental monitoring, and sampling protocols for materials and finished product
• Manage customer technical portal submissions, specification approvals, and KPI reporting
• Promote food safety culture through training and cross-department engagement

Key requirements

• 3+ years in a Quality/Compliance/Technical Manager role in food manufacturing (high-care/high-risk or ambient)
• Strong knowledge of UK/EU food legislation, labeling, allergen management, and traceability
• Proven track record supporting and improving BRCGS audit outcomes
• Internal/Lead Auditor qualification
• Level 3 in HACCP and Food Safety

• strong communication
• training and coaching
• cross-functional collaboration
• HACCP
• BRCGS audits
• UK/EU food legislation

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