Vice President – Project Management, Client Program Office (CPO)

Overview

In this role you will lead the enablement of platforms and products across the enterprise, driving successful implementations, enhancements, transitions, and remediation plans. You will partner with major clients and internal stakeholders to scope requirements and govern delivery across programs. You’ll manage delivery plans, track milestones, and escalate risks while shaping communications to senior leaders. Your work directly supports client-centricity and operational efficiency, helping to turn complex initiatives into smooth, measurable outcomes. This is a high-impact, cross-functional leadership opportunity at the core of client enablement.

Responsibilities

• Lead delivery of platform and product enablement across the enterprise, including changes and remediation plans
• Participate in or define delivery plans for client implementations across products/services
• Coordinate implementation with internal and external stakeholders and govern execution
• Track milestones, dependencies, risks, and impediments across delivery lifecycle
• Develop and deliver communication strategies to stakeholders, including senior leadership
• Implement change control in response to client requests in collaboration with other practices and platforms
• Contribute to or manage implementation closure, gather feedback, and drive continuous improvement
• Support sales activities such as RFP creation and client requirement consulting

Key requirements

• Bachelor’s degree (or equivalent experience)
• 3-7 years of experience
• Strong project management and organizational skills
• Excellent communication and interpersonal skills
• Proven ability to innovate and drive process improvements

• cross-functional collaboration
• stakeholder management
• problem solving
• project management
• change control
• delivery lifecycle management

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