Marketplace Growth Manager – Attractions & Tours(MJ003785)

Overview

In this role you will own the commercial performance of Trip.com Attractions & Tours across key European markets, shaping market plans and driving sustainable revenue growth. You’ll collaborate across BD, Marketing, Product, and Operations to align priorities and execute cross-functional initiatives. You will leverage insights to identify growth opportunities and optimize on-site merchandising, campaigns, and sourcing strategy. This position offers international scope and the chance to influence multi-market campaigns in a fast-paced environment.

Pay / Benefits

• flexible working arrangement
• global opportunities
• career growth potential
• dynamic, international environment

Responsibilities

• Own commercial performance (GMV, traffic, conversion, margin) for key European markets
• Build alignment across BD, Marketing, Product, Operations and other teams
• Translate regional objectives into focused, measurable market plans
• Identify growth opportunities and bridge operational bottlenecks
• Lead seasonal promotions and Attractions & Tours campaigns across app and site
• Coordinate on-site merchandising, search visibility, push notifications, email, and other channels
• Manage campaigns end-to-end from planning to launch, analysis and optimization
• Partner with BD to define sourcing priorities based on demand and trends
• Improve product assortment, pricing, availability and merchandising
• Identify supply gaps affecting customer choice or growth
• Develop cross-sell opportunities for Attractions & Tours in bookings (flight/hotel/rail)
• Align teams around shared priorities; establish plans, timelines and ownership
• Monitor performance via dashboards and business reviews; translate data into actions
• Track competitor activity and market trends to identify new opportunities
• Continually improve processes and remove barriers to execution

Key requirements

• 4+ years in commercial operations, marketplace operations, category management, e-commerce, growth, revenue management or digital marketing
• Experience owning KPIs such as GMV, revenue, conversion, traffic or margin
• Strong analytical skills with ability to translate data into actions
• Experience delivering multi-market campaigns across several functions
• Solid understanding of e-commerce merchandising, pricing, customer journeys and digital marketing channels
• Strong project management, prioritisation and stakeholder influencing skills
• Ability to work independently in a fast-paced, international environment
• Experience in OTA, tours and activities marketplace, attraction, ticketing, or consumer marketplace is beneficial
• Experience with CMS, merchandising, campaign management or analytics tools is an asset
• Fluent English; knowledge of French, Spanish, Italian or German is advantageous

• Stakeholder management
• Analytical thinking
• Cross-functional collaboration
• CMS
• merchandising systems
• campaign management tools

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