E-commerce Merchandise Lead

Overview

In this role you will steer the brand’s visual and creative presence across major ecommerce platforms, directing a cross‑functional creative team to drive engagement and conversion. You’ll shape merchandise presentation, content priorities, and marketplace optimization, using AI tools to elevate assets while aligning with platform guidelines. You will partner with ecommerce and marketing to identify opportunities and deliver high‑quality campaigns in a fast‑paced environment. This position offers a chance to influence brand storytelling on Amazon, TikTok Shop, and SHEIN while supporting commercial growth.

Pay / Benefits

• Casual dress
• On-site parking
• Employee Assistance Programme
• Birthday day off
• NEST Pension
• Private medical insurance with Vitality health

Responsibilities

• Own and optimize creative output for Amazon, TikTok Shop, and SHEIN
• Oversee production of product imagery, A+ Content, videos, infographics, and lifestyle visuals
• Lead the use of AI-powered tools to enhance marketplace assets
• Conduct competitive merchandise analysis to spot trends and opportunities
• Advise on merchandise strategy, content priorities, and marketplace optimization
• Lead and manage a creative team including designers, photographer, stylist, and offshore staff
• Plan resources, prioritize workloads, and manage capacity to meet deadlines

Key requirements

• Proven experience in ecommerce creative with strong Amazon marketplace expertise
• Deep knowledge of Amazon creative requirements, A+ Content, and image compliance
• Hands-on experience with AI tools to generate and optimise ecommerce content
• Experience managing and mentoring creative teams
• Strong commercial acumen, analytical skills, and ability to advise on merchandise strategy
• Excellent organisational and planning skills in fast‑paced environments

• leadership
• analytical mindset
• strong communication
• Amazon marketplace expertise
• A+ Content, image compliance, and optimization techniques
• AI tools for image/video/content generation and optimization

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