Control Room Administator

Overview

In this role you support a busy transport operation by acting as the central hub for data and admin tasks, ensuring timely information and accurate records. You will assist drivers, manage documentation and communications, and maintain audit-ready logs and databases. You’ll coordinate consumables and provide broad admin support to keep operations running smoothly. This role offers development opportunities within a global logistics environment and a chance to impact efficiency and accuracy across the network.

Pay / Benefits

• Free on-site parking
• 33 days annual leave
• Pension scheme with 8% employer contribution and 4% employee contribution
• Free confidential 24/7 GP consultations
• Retail and lifestyle discounts
• Free mortgage advice

Responsibilities

• Serve as the central hub for operational data collection, validation, and distribution
• Check delivery labelling and documentation for accuracy and standards
• Prepare driver packs, handle incoming calls, and route queries to relevant teams
• Maintain records, logs, spreadsheets, databases and training docs in line with OMS standards
• Coordinate ordering, allocation and distribution of consumables
• Provide admin support including uniform, hotel and vehicle bookings, parking fine admin, and other ad hoc duties

Key requirements

• Strong Administrative experience is essential
• Excellent communication skills – Verbal and written
• Good interpersonal, motivational and planning skills
• Ability to work under pressure and meet demanding deadlines
• Strong IT, numeric and analytical skills
• Transport knowledge desirable
• Supply Chain/Logistics experience advantageous

• Excellent communication (verbal and written)
• Interpersonal skills
• Planning and organization
• IT skills
• Numeric and analytical skills
• Data management

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