Senior Network Engineer – Collaboration Services

Overview

Senior Network Engineer to design, build, deploy and support enterprise Cisco-based networks in a high-security Defence context. You will work in a cross-functional team to meet rapid operational needs and strategic projects, driving reliability and innovation. The role offers exposure to cutting-edge networking and DevOps practices within a DV-cleared environment. You will shape network solutions and governance while collaborating with customers and partners to deliver secure, resilient systems.

Pay / Benefits

• 25 days annual leave
• Health cash plan
• Life assurance
• Pension
• Flexible working arrangements
• Competitive salary up to 55,000

Responsibilities

• Design, build, deploy and support enterprise networks
• Respond to operational requirements for rapid defence activities
• Support strategic projects to meet objectives
• Proactive monitoring and maintenance of production systems
• Build and maintain relationships with customers, partners and teams
• Work within a team to deliver against SLA’s and XLA’s
• Lead or support investigations into complex service problems and implement solutions
• Provide team support and promote continuous improvement
• Identify opportunities for innovation and service improvement
• Handle and resolve support tickets
• Contribute to DevOps and automation with Ansible and Terraform
• Ensure governance and security standards are adhered to by the team

Key requirements

• Experience with Cisco products and willingness to obtain certification
• Experience in ITIL environment
• Hands-on Cisco solutions (Routers, Switches, Firewalls & Wireless APs)
• Knowledge of TCP/IP, DHCP, DNS, ACLs and related networking technologies
• Excellent customer service skills

• Customer service orientation
• Teamwork and collaboration
• Problem solving and investigative mindset
• Cisco Routers, Switches, Firewalls & Wireless APs
• TCP/IP, DHCP, DNS, ACLs
• Ansible

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