Lead – Account Executive(Benelux and Nordics)

Overview

As Lead Account Executive for Benelux and Nordics, you drive growth by winning enterprise SaaS deals and managing a full sales cycle. You engage business and technical decision-makers, build executive relationships, and collaborate with cross-functional teams to deliver seamless customer experiences. You will develop and manage a strong pipeline and forecast, travelling as needed to connect with customers and represent Freshworks with purpose. This role supports Freshworks’ mission to deliver powerful, easy-to-use CX and EX software.

Responsibilities

• Execute territory strategies to win enterprise business and exceed targets in the defined region
• Lead the full sales cycle from prospecting to negotiation and closure
• Build trusted executive relationships and position Freshworks as the partner of choice
• Collaborate with cross-functional teams to deliver seamless customer experiences and promote shared success
• Develop and manage a robust pipeline with accurate forecasting
• Travel as required to meet customers and strengthen relationships

Key requirements

• 5 to 8 years of quota-carrying SaaS sales experience in mid-market or enterprise accounts with a track record of exceeding revenue goals
• Strategic mindset with ability to manage full sales cycles and engage diverse stakeholders
• Revenue-focused with proficiency in prospecting, pipeline development, and forecasting
• Domain knowledge in solution selling and ability to position software solutions (e.g., ITSM, IT infrastructure, EX platforms) to drive ROI
• Strong collaboration skills and ability to build cross-functional partnerships

• customer-first mindset
• growth-oriented
• cross-functional collaboration
• SaaS sales methodology
• solution selling
• forecasting and pipeline management

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