Senior Manager, Discovery Solutions

Overview

In this Senior Manager role, you will establish and scale Kroll’s Sensitive Data Review capability across the EMEA region within Discovery & Analytics Solutions. You’ll lead complex client engagements, build regional delivery capabilities, and drive business development with insurers, law firms, and corporate clients. You’ll translate privacy and regulatory requirements into operational workflows while partnering with regional and global teams. This is a client-facing leadership position focused on profitable delivery and expanding Kroll’s EMEA footprint. You’ll work closely with cross-functional practice areas to ensure scalable, compliant, and high-quality data review services.

Responsibilities

• Lead end-to-end sensitive data review engagements from intake to close-out
• Act as primary client contact and trusted advisor for EMEA matters
• Translate regulatory requirements into clear review protocols and workflows
• Coordinate with regional and global teams to identify requirements early and drive end-to-end delivery
• Oversee staffing, performance, quality metrics, budgets, timelines, and escalations across matters
• Manage engagement budgets, resource planning, vendor costs, revenue forecasting, and margin monitoring
• Support GDPR and other regional privacy requirements, including cross-border workflows
• Establish and continuously improve the EMEA delivery model with standardized workflows and scalable procedures
• Drive regional business development and align with global leadership to expand the pipeline
• Monitor market trends and client demand to identify growth opportunities and inform investments

Key requirements

• Bachelor’s degree or equivalent professional experience in law, information technology, data privacy, cybersecurity, or related field (advanced degree or certification preferred)
• 6+ years of progressive experience in eDiscovery, sensitive data review, breach response, litigation support, data privacy, or related consulting
• Proven track record leading complex client engagements and multidisciplinary teams across EMEA
• Experience developing client relationships and contributing to revenue growth in professional services, eDiscovery, cybersecurity, privacy, or incident response
• Strong knowledge of review operations, Relativity or comparable platforms, quality control, reporting, and defensible delivery
• Working knowledge of GDPR, cross-border data considerations, and breach-response workflows
• Excellent written and verbal communication with ability to advise senior stakeholders and manage priorities
• Experience managing engagement budgets, staffing models, and financial performance
• Experience establishing or expanding service delivery capabilities and coordinating cross-border teams in EMEA
• Familiarity with regional cyber insurance markets, law firm relationships, and incident response ecosystems (preferred)

• client-facing leadership
• strong commercial judgment
• stakeholder management
• Relativity or comparable eDiscovery platforms
• privacy and data protection knowledge
• workflow design and process optimization

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