Product & Process Manager

Overview

As Product & Process Manager in the Bioresources team, you will lead a skilled crew to deliver safe, reliable, and efficient operations while fostering a constructive work environment. You’ll own performance, budgets, safety, and incident management, collaborating with technical, compliance, and capital teams to mitigate risk and drive improvements. Expect a focus on continuous process enhancement, energy and consumables reduction, and resilience to meet demanding targets. This role offers the chance to shape operational excellence in a mission-driven utility, with real impact on customers and communities.

Pay / Benefits

• competitive salary up to 63,000
• company car lease/allowance
• EV Salary Sacrifice option
• annual incentive bonus up to 10% (15% later)
• private health care
• pension scheme up to 12% company contribution | life assurance 4x pensionable salary,

Responsibilities

• Lead and support the team to achieve performance excellence
• Fiscal management and budget responsibility
• Liaise and support with capital projects
• Safety management, RCA, Topset investigations, audits, POWRA Adherence
• Health and wellbeing of direct reports management
• Workload management and resource allocation
• Ensure best practice and consistency across activities
• Liaison with compliance and policy teams
• Manage and review RCA
• Approve non-safety critical device management of changes
• Manage escalation and incident resolution
• Continually improve processes
• Feed back risks and performance shortfalls to Technical Support
• Drive operational improvements to minimise energy and consumables usage

Key requirements

• Experience driving sustainable performance against challenging targets
• Health and Safety management processes and systems knowledge (IOSH/NEBOSH qualified)
• Budget management (operational OPEX) to achieve targets
• Technical experience and understanding of production processes
• Strong analytical and problem-solving skills
• Proven planning ability and prioritization
• Strong stakeholder management and communication; ability to build relationships with contract partners
• Experience of continual improvement, incident management, and asset failure recovery
• Proficient IT skills with Microsoft applications
• Current and valid driving licence (no more than six points)

• customer focus
• strong communication
• influential leadership
• production processes knowledge
• risk and incident management
• RCA and Topset investigations

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