Internal Sales Administrator (6 Month FTC)
Location: Kettering, NorthamptonshireHours: Monday-Friday, 9:00am-5:00pm
About the Role
We’re recruiting on behalf of a well-established and highly respected business that prides itself on delivering exceptional service to customers across a diverse range of industries.
This is an excellent opportunity for an organised and customer-focused Administrator to join a busy Internal Sales team. You’ll play a key role in supporting day-to-day operations, ensuring customer orders are processed accurately, maintaining strong relationships with clients and suppliers, and helping the business continue to deliver outstanding customer service.
What You’ll Be Doing
- – Working closely with the Internal Sales Manager to provide an efficient end-to-end service for customers.
- – Processing customer orders through internal systems and issuing order acknowledgements.
- – Running daily reports to support the management of customer accounts and operational activities.
- – Setting up new customer product codes and maintaining accurate customer records.
- – Processing, issuing and filing customer stock agreements.
- – Managing and maintaining customer pricing files and delivery schedules.
- – Monitoring and updating workflow tasks to ensure actions are completed in a timely manner.
- – Coordinating direct orders, checking pricing, delivery requirements and supplier confirmations.
- – Assisting with customer and supplier invoice queries through to resolution, including raising credit requests where required.
- – Answering incoming calls and directing enquiries to the appropriate departments.
- – Supporting the wider team and ensuring company processes and procedures are followed at all times.
Who We’re Looking For
- – Previous experience in an Administration, Customer Service, Internal Sales Support or Order Processing role.
- – Excellent communication and organisational skills.
- – Strong attention to detail with a methodical and accurate approach to work.
- – Confident using computer systems and Microsoft Office applications.
- – Ability to prioritise a busy workload and meet deadlines.
- – A customer-focused mindset with a genuine desire to provide excellent service.
- – A proactive attitude and willingness to support colleagues across the wider team.
- – Flexible, adaptable and comfortable working in a fast-paced environment.
What’s On Offer
- – Opportunity to join a successful and growing business.
- – Friendly and supportive team environment.
- – Varied role with a mix of customer interaction, administration and sales support responsibilities.
- – Chance to develop skills within a busy commercial environment.
- – Immediate start available for the right candidate.
If you’re an organised and customer-focused administrator who enjoys working as part of a team and takes pride in providing excellent service, we’d love to hear from you.
All applications will be handled in accordance with current GDPR regulations.
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