Switchboard & Front Desk Specialist – First Point of Contact

LGBT Great is seeking a Telephonist to be the first point of contact for customers, clients and partners across the United Kingdom, with a focus on Birmingham. You will manage a high volume of calls, operate the central switchboard, and respond quickly to standard targets while maintaining a professional and friendly demeanor.

Key duties include handling emails, reporting faults, and supporting business continuity during outages.

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