Rough Sleeper Outreach and Support Officer

This fixed-term post with Huntingdonshire District Council sits in the Community and Resident Support Team, one of two funded by the Rough Sleeper Programme until March 2028. The work centres on outreach with people sleeping rough, in temporary accommodation or at risk of losing their home, helping them reach benefits, healthcare and housing. Most of the time is spent out in the community rather than at a desk, using a strengths-based, trauma-informed approach. Sponsorship is not available, so candidates need the right to work in the UK.

What the job involves

• Carry out outreach with people sleeping rough, in temporary accommodation or at risk of homelessness, building trusted relationships
• Provide practical support, advocacy and encouragement to people experiencing or at risk of homelessness
• Manage a varied caseload and coordinate interventions that help people secure and sustain accommodation
• Work with housing teams, health professionals, voluntary organisations and other partners
• Help people access benefits, healthcare and housing applications, including attending appointments
• Use a strengths-based, trauma-informed approach to build independence and reduce future homelessness

What’s required

Experience

• Experience of providing person-centred support
• Experience of managing a caseload
• Experience of working collaboratively with partners to achieve positive outcomes

Skills & knowledge

• Excellent communicator who can build trust and rapport quickly, including with people reluctant to engage
• Confident working independently and making sound decisionsRemaining calm in complex or challenging situations

Checks & eligibility

• Right to work in the UK

Other

• Empathy, professionalism and a genuine commitment to helping vulnerable residents

Nice to have

• Experience in homelessness, housing, outreach, social care or related support services

What’s offered

• Flexitime
• Range of benefits to support work-life balance

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