Company: Likewize
Location: Crewe
Job Description:
The Likewize UK Crewe office is seeking a Customer Excellence Manager to own and improve end-to-end customer journeys across Device Protection and Pre-Owned/Trade-In products. You will gather insights from feedback, complaints data, and performance metrics to drive measurable improvements with cross-functional teams.
You’ll influence stakeholders across Digital, Operations, Warehouse, Contact Centre and more to deliver simple, intuitive, and compliant journeys that enhance customer and colleague
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Posted: October 31st, 2026