Company: Thomas Gray
Location:
Job Description:
Thomas Gray is seeking an experienced Customer Relations Manager to lead a team of Coordinators and Operatives across Kent. You will own defect investigations, diagnose building issues and drive remedial work to close-out with a strong emphasis on customer satisfaction.
The role requires practical, solutions-focused professionals who collaborate with site teams and subcontractors, ensuring updates are clear and empathetic for homeowners throughout the rectification process.
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Posted: October 31st, 2026