Lead Facilities Service Desk Manager – Mon-Fri, Liverpool Street

HVAC Recruitment Limited is seeking an experienced Service Desk Manager for a facilities management role in Liverpool Street, London. The role supports a commercial office environment, coordinating maintenance operations and ensuring high-quality service delivery.

You will oversee the service desk, manage maintenance requests, coordinate engineers, track KPIs and SLAs, and drive continuous improvement while maintaining professional, customer-focused service.

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