Product Customer Success Manager: Drive Adoption & Growth

Company: Puzzel
Apply for the Product Customer Success Manager: Drive Adoption & Growth
Location: London
Job Description:

Puzzel, the AI-native CX platform, seeks a Product Customer Success Manager to own outcomes for a European customer portfolio. Based in London or in Denmark/Sweden, you’ll translate product capabilities into measurable business value from onboarding to renewal.

You’ll build success plans, act as the product expert, leading discovery and adoption, and using data to boost usage and retention. You’ll run quarterly reviews with customers and collaborate with Sales and Product in a hybrid,

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Posted: October 31st, 2026