Digital Operations Manager required by a global marketing services group specialising in entertainment, music, gaming and consumer brands, based in Farringdon, paying up to £80k. Hybrid, 3 days a week in the office. You will manage the team that handles the agency’s creative assets, shape how AI is adopted and governed, and be responsible for content security. Hands on creative experience, ideally in AV, is essential.
The Company
A group of sector specialists who live and breathe the industries they serve. Privately owned, they move quickly for clients and give their teams the freedom to try new ideas. Creativity runs through everything they do.
The Role
As Digital Operations Manager, you will help creative work move through the agency securely and smoothly. You will work with colleagues to set how data and AI are used, look after the agency and its clients, and help people through change as AI arrives.
Key Responsibilities:
- Creative Asset Team: Manage the Data Team, who handle all creative assets (design, AV and audio) in and out of the agency.
- Workflow and Policy: Run asset workflows and policy across the agency.
- AI Adoption: Introduce AI tools and workflows with creative and client teams.
- AI Governance: Look after AI policy, including each client’s AI usage limits.
- Security: Keep creative and client content safe, and manage network and software vulnerabilities.
- Software and DAM: Light oversight of a few in house tools, and help shape a future Digital Asset Management platform.
Experience Required:
- Creative and AV: Hands on creative production experience, ideally video, audio or post production, with good knowledge of file formats, codecs and delivery.
- Management: Experience managing and developing a team in creative production, media or digital operations.
- AI: A real interest in AI and some practical use of AI tools at work. Governance experience is a bonus, with room to grow it.
- Security: Content security and network and software vulnerability management.
- Sector: Agencies, entertainment, music, gaming, broadcast or consumer brands.
- Soft Skills: A clear, approachable communicator who explains technical risk in plain terms.
Desired Skills and Experience
- Post Production
- Video Production
- Media Operations
- Digital Asset Management
- Media Asset Management
- File Formats and Codecs
- Content Security
- Vulnerability Management
- Team Management
- AI Adoption
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