Job description, work day and responsibilities
Job Title:Sales & Customer Support CoordinatorLocation:WV14 0LHSalary:£13 per hourHours:08:00 – 16:00, Monday to FridayAbout the Role:We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.Key Responsibilities:
- Providing exceptional customer service by handling queries via phone, email, and in person.
- Supporting the sales team with administrative tasks and customer follow-ups.
- Assisting with the implementation and use of a new IT system, ensuring smooth operation.
- Managing and updating customer records accurately and efficiently.
- Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.
Requirements:
- Strong IT skills and the ability to adapt to new systems quickly.
- Excellent communication skills, both written and verbal.
- A creative and problem-solving mindset.
- Previous experience in customer service, sales support, or similar roles is beneficial.
- A positive attitude and the ability to work well in a team.
- Competitive hourly pay of £13 per hour.
- Regular working hours with no weekends.
- Opportunity to work in a creative and supportive environment.
- The chance to contribute to the growth and development of the business.
If you’re a proactive and tech-savvy individual with a passion for delivering great customer experiences, we’d love to hear from you. Apply today to join our team!
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: 40 per week
Additional pay:
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