Detailed job description and main responsibilities
Systems Management – responsible for managing the development pipeline, system roadmap and operation of all PMO Systems, including:
- NorthStar’ (a PPM Tool)
- an Equality and Quality Impact Assessment (EQIA) Tool
- a Workforce Planning Tool
- a Digital Projects request Assessment Tool
- a common point of enquiry tool
Be responsible for the system administration of all Power Platform based tools and any other PMO Systems.
Power Platform Administration
Power Platform Administration – responsible for the following aspects of developing and administering a Power Platform based system:
- Governance & Assurance
- Setting the rules for how the platform is used – manage System environments, policies, and standards so things don’t become chaotic.
- Security & Access
- understand who should have access to what, and ensure data is protected and compliant
- Data Structures & Integrity
- manage how data is structured, stored, and used – especially in Dataverse and across integrated systems
- System environments/platforms Oversight
- keep an eye on what’s running, what’s being used, and what’s breaking -including apps, flows, and connections
- understand how the platform connects to other systems to deliver real value
- Development Lifecycle & Change Control & Compliance
- manage how solutions are built, tested, and deployed, so changes do not disrupt the business
- Ensuring the platform meets regulatory and organisational requirements
- Support & Training
- Acting as a bridge between IT, the PMO and the service – developing for users safely without blocking innovation
- Risk & Issue Management & Problem Solving
- Ensuring the platform meets regulatory and organisational requirements
- Being able to quickly diagnose and fix issues when apps, flows, or integrations fail
Analysis & Reporting
Analysis & Reporting – responsible for using analysis and reporting functionality, in particular Power BI, from Power Platform based systems, including:
- Quality assurance of data
- Performance Reporting
- Route cause analysis
- Process mapping
- Requirements capture & solution definition
- Portfolio Management processes – project rating & prioritisation
Training
Training – Responsible for developing and delivering user training material in support of the effective use of the PMO Systems, including:
- Being part of delivering new starter induction sessions
- Lead & provide new user and admin training
- Produce training & guidance material and operating procedures
Line Management
Line Management – Responsible for managing those assigned to the PMO System Admin Team.
Personal Development
Personal Development – Responsible for pro-actively keeping up to date with technical knowledge and skills required to do this job and gain relevant NUH and Project Management knowledge and Microsoft certifications, e.g.
- PL-200 – Microsoft Power Platform Functional Consultant
- PL-400 – Microsoft Power Platform Developer
- PL-600 – Microsoft Power Platform Solution Architect (Senior Level)
- PFQ, PMQ, P3O, MoP
Trust objectives, policies and people management expectations.
Person specification
Behaviour
Essential criteria
- Able to demonstrate behaviours consistent with the Trust’s Values & Behaviour standards
- Ability to cope with pressure and act in a professional manner at all times.
Qualifications & Experience
Essential criteria
- Relevant bachelor’s degree, equivalent professional qualification or equivalent knowledge, training & experience
- Training or qualifications or equivalent in use of Microsoft PowerApps and Power BI (e.g. PL-200)
- Experience using and developing Microsoft PowerApps and Power BI reports, customising MS Power Apps and complex MS Power Automate Flows, and managing Power App environments
- Training or qualification in Project or Programme management (e.g. PMQ PRINCE2, MSP) or equivalent
Desirable criteria
- Training or qualifications in Portfolio Office Management (e.g. MoP, P30) or equivalent
- Training or qualifications or equivalent in advanced use of Microsoft PowerApps and Power BI (e.g. PL-400 & PL-600)
- Experience using, configuring, developing and administering project management systems.
Engagement
Essential criteria
- Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.
Desirable criteria
- Able to write business cases
Problem Solving
Essential criteria
- Able to plan, analyse and problem-solve complex situations, being objective and innovative and using initiative to resolve problems and present solutions
Organisation
Essential criteria
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales, with conflicting priorities.
Availability
Essential criteria
- Able to travel to work across different sites and occasionally work and/or attend meetings out-of-hours at weekends and in evenings and at off-site venues
Company Culture
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
EEO Statement
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
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